
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing guest service, Extremely easy buying process I had an awesome experience from the moment I drove on the lot. Everything was very clean and well presented. As soon as I entered the building the ow I had an awesome experience from the moment I drove on the lot. Everything was very clean and well presented. As soon as I entered the building the owner (Rich Klaben) was the very first one to greet me. My salesmen Brandon was equally terrific, great customer service, never pushed anything on me, and knew all the features about all the cars I was interested in. Brandon informed me of deals that I had no idea about going into the dealer, which saved me hundreds if not thousands of dollars through out the life of the term. I am recommending Brandon to all my friends when they are looking for a car. Top notch service, very knowledgeable, genuinely cared about me and the car I ended up in. Thank you Brandon and The Klaben Team! More
Outstanding service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated ve service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated very well by any staff from any department. More
Kim Wolfram was and is always a pleasure to work with. Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the car in good running condition. More
Respect and Dignity throughout the process This really is an amazing team of individuals working together to make every visit as painless as possible. When there is a problem the service team g This really is an amazing team of individuals working together to make every visit as painless as possible. When there is a problem the service team goes above and beyond to fit your needs. When you leave you aren't just another customer that has left the building but you leave as a new member of the Ford Family. More
I Wont Go Anywhere Else I have bought ten vehicles from Klaben. They have always treated me like family. They make the buying experience comfortable and enjoyable. I will a I have bought ten vehicles from Klaben. They have always treated me like family. They make the buying experience comfortable and enjoyable. I will always buy my vehicles from Klaben. More
Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service center for all my vehicles purchased from Klaben. More
Great Experience! From the moment we walked in Gene and Matt made us feel valued and comfortable. They were not pushy or aggressive. My wife and I explained why we were From the moment we walked in Gene and Matt made us feel valued and comfortable. They were not pushy or aggressive. My wife and I explained why we were there and they worked hard to work a deal that was good for us, making no attempt to up-sell us. Highly recommend this dealership for anyone in the market for a new car. More
Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More
Experience was beyond wonderful! Ty was amazing! I met him at the bank where I worked at the time and he mentioned that he sells cars. I told him that when I was ready to purchase a c Ty was amazing! I met him at the bank where I worked at the time and he mentioned that he sells cars. I told him that when I was ready to purchase a car, I'd check him out. I've always been a Toyota customer so when I was ready I went to the Toyota dealership and I didnt feel like I was treated very well. So as a result, I went next door to Klaben Ford and saw TY who with Rich Klaben provided me with world class service. The whole process took a long time but thats to be expected when you go into a dealership. Anyway, I was provided with a deal that I couldnt refuse! I will never again go anywhere else because this dealership is my go to! More
Oil change Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. More