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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional, personable service! Don Batten was great to work with as I purchased my Ford Escape. He was very knowledgeable about the vehicle and was able to answer all of my questio Don Batten was great to work with as I purchased my Ford Escape. He was very knowledgeable about the vehicle and was able to answer all of my questions. He took the time to explain all the features and followed up with a phone call the next day. Jennifer Bowen was efficient and friendly as we sealed the deal with paperwork. All in all, this was the best car buying experience I have ever had. More
Great experience! As much as I dislike shopping for a new car, Klaben made it fast and easy. My salesperson was very helpful in the process and continues to check up on As much as I dislike shopping for a new car, Klaben made it fast and easy. My salesperson was very helpful in the process and continues to check up on me to make sure I'm satisfied. More
Purchasing a Ford Focus. Please see my comments previously written to Ford Motor letter. Everyone was professional in their service to me. They were accommodating, knowledge Please see my comments previously written to Ford Motor letter. Everyone was professional in their service to me. They were accommodating, knowledgeable, and friendly. The facility is attractive, clean, and has an inside viewing area where your car is demonstrated and you can drive it out without being in the outside weather. It was a pleasant experience. More
great service this was my fist and last stop on my fun adventure of finding a new vehicle.i recommend comeing to this dealer and talking with jordan gibbs along you this was my fist and last stop on my fun adventure of finding a new vehicle.i recommend comeing to this dealer and talking with jordan gibbs along your adventure of finding your next vehicle. hes a good guy and not a xxxxxxxxxx or a pushy salemen he goes the extra distance to help you find what your lokking for and if dont know he'll find it out for you. the dealership even goes above and beyond to assist you in your next vehicle purchase. More
Excellent customer care I recently purchased a new vehicle from Klaben and had the pleasure of working with Doug Carter. Doug mad the entire process smooth and worry free. Hi I recently purchased a new vehicle from Klaben and had the pleasure of working with Doug Carter. Doug mad the entire process smooth and worry free. His attention to deatail and thorough explanation of the biying process was much appreciated. More
Front tire replacement Brought my Freightliner ( Cambria ) in for new front tires, Mike took good care of me as always. Tires were installed and balanced as promised. Servic Brought my Freightliner ( Cambria ) in for new front tires, Mike took good care of me as always. Tires were installed and balanced as promised. Service was excellent as always. More
My thoughts Over a period of time I have found the staff to be consistently friendly but professional, very helpful in working out an appointment for service and Over a period of time I have found the staff to be consistently friendly but professional, very helpful in working out an appointment for service and generous in explaining in detail the service to be rendered. I have never been disappointed. More
Joe French is an excellent service representative Excellent dealership, I wouldn't go anywhere else to buy a Ford product, or to have my Ford serviced. Everyone is so friendly. I've been a customer fo Excellent dealership, I wouldn't go anywhere else to buy a Ford product, or to have my Ford serviced. Everyone is so friendly. I've been a customer for over 30 years. More
Great Experience! I worked with both Kenny and Dave. They were both more than accommodating and I was extremely surprised when I called for Kenny and he answered from I worked with both Kenny and Dave. They were both more than accommodating and I was extremely surprised when I called for Kenny and he answered from home on his day off and I had a call back from Dave within 5 minutes. This had to be one of the best informed and easiest experience I have ever had purchasing a car. I will definitely be back when the time comes to another new vehicle. More
2016 C-Max Lease (24 mos.) Tyler did a GREAT job in making sure our vehicle needs were met, from start to finish. Courteous and professional throughout our entire leasing exper Tyler did a GREAT job in making sure our vehicle needs were met, from start to finish. Courteous and professional throughout our entire leasing experience. Jenn in finance provided answers for any questions we may have had, and her friendliness and courtesy were very appreciated as well. Dealership friendliness and cleanliness, nice attributes. More