Klaben Ford Lincoln

Great experience I COULDNT MAKE IT TO THE SERVICE CENTER SO THE SALESMAN CAME TO MY PLACE OF EMPLOYMENT AND PICKED UP THE CAR AND BROUGHT IT BACK WHEN THE SERVICE WAS I COULDNT MAKE IT TO THE SERVICE CENTER SO THE SALESMAN CAME TO MY PLACE OF EMPLOYMENT AND PICKED UP THE CAR AND BROUGHT IT BACK WHEN THE SERVICE WAS FINISHED. NEVER HAD A DEALERSHIP DO THAT FOR ME BEFORE. HIGHLY RECOMEND More

Refreshing I went to A LOT of ford dealerships in the area of northeast Ohio and I found a resting place here! I've had two dealerships sell the car I picked out I went to A LOT of ford dealerships in the area of northeast Ohio and I found a resting place here! I've had two dealerships sell the car I picked out for my wife and made arraignments to purchase without explanation! I went to Klaben with a friend whose family deals this dealership and I got my wife the car she wanted and deserved! Thank You, Ty! More

Klaben is worth the trip! I returned to Klaben Ford because of the family owned business philosophy. I believe the employees are happy and pass that experience on to the custom I returned to Klaben Ford because of the family owned business philosophy. I believe the employees are happy and pass that experience on to the customers. I really like how I was treated and not rushed through the experience. Closing on Sundays is a GREAT thing! More

Customer service Like that when I make an appointment I get see asap. And Joe French is a awesome advisor. Have been dealing with Klaben for many years. Like that when I make an appointment I get see asap. And Joe French is a awesome advisor. Have been dealing with Klaben for many years. More

It was good Nice relaxing experience. Not pushed into anything. And that is nice. So I pass the news on to family and friends. The long term employees says a lot. Nice relaxing experience. Not pushed into anything. And that is nice. So I pass the news on to family and friends. The long term employees says a lot. More

service Every time we deal with the service department all Ford Klaben employees are very friendly and very helpful. Even the porters ask if you have been he Every time we deal with the service department all Ford Klaben employees are very friendly and very helpful. Even the porters ask if you have been helped if they see you waiting for someone More

Absolute Best Place for College Students! I am a college student with very little credit which makes it extremely hard to get a good deal on a car. Ford has an excellent program for situations I am a college student with very little credit which makes it extremely hard to get a good deal on a car. Ford has an excellent program for situations like mine. This was by far the best experience I've ever had at a car dealership. Employee's here act a lot more like friends and a lot less like sleazy salesman just trying to get paid. I went to multiple other dealerships and had either no luck or got stuck with an uneducated employee who had been there less than 6 months. If you're looking for a car, especially if you're a college student, go to Ford before trying other dealerships whom will simply ruin your credit by sending you through continuous credit applications. The employee I had at Ford is Danny Sawyer if you're wondering and are wishing to have a similar experience. Good luck. More

Well worth the hours spent. My experience at Klaban Ford far exceeded my expectations....this was only my second time buying a brand new car and it was a very good experience. I My experience at Klaban Ford far exceeded my expectations....this was only my second time buying a brand new car and it was a very good experience. I never expected to get an automobile as loaded as the one I ended up with, but at this stage of my life I feel that I deserve the comfort of the Ford Edge I purchased....Right from the beginning my salesman J.T. was professional, kind and patient with me explaining sometimes more than once how to operate the different functions of the car, even came to our home to answer questions.... More

Helpful staff for our ourchase Doug Carter is a an excellent listener and helpful sales associate. Ms. Klaben was also helpful in the finance / business office. Always a place to Doug Carter is a an excellent listener and helpful sales associate. Ms. Klaben was also helpful in the finance / business office. Always a place to which we return. More