Klaben Ford Lincoln

Amazing!! The hospitality was phenomenal!!! Roscoe and Rich were great! Straight forward about my concerns with my past experiences. I would recommend all my family and friends here regardless o Roscoe and Rich were great! Straight forward about my concerns with my past experiences. I would recommend all my family and friends here regardless of the model of their car. I left not feeling handled or mislead, but thankful and excited!!! It was the best car experience I could ask for. My credit was not sent around 100x which was incredible and they're solely about there word!!!!! Give them 100 stars!!! More

Good experience Excellent customer service! I needed a part to be replaced quickly, and they got it done. Anthony was helpful and friendly. Overall, I had great exper Excellent customer service! I needed a part to be replaced quickly, and they got it done. Anthony was helpful and friendly. Overall, I had great experience here. More

Outstanding Service at Klaben Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issue Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issues with professionalism promptly. More

Dave Mott and Rich Klaben are great to work with. Klaben is first class organization. Dave Mott is exceptional to work with. Everyone at the dealership is great and helpful. I been coming to Klaben Klaben is first class organization. Dave Mott is exceptional to work with. Everyone at the dealership is great and helpful. I been coming to Klaben for over 20 years. More

Routine oil-change This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was ve This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was very courteous and accommodating and the guest waiting area was comfortable. More

Service on Fusion Energi The service appointment was on time & I was kept informed. Kim handled the service politely & efficiently. I required transportation home & Nick was t The service appointment was on time & I was kept informed. Kim handled the service politely & efficiently. I required transportation home & Nick was the driver. What a nice young man! He was very courteous & professional. You should be very proud to have both Kim & Nick working for Klaben Ford. More

The Dream Team!! I had such a wonderful experience with the purchase of my new car. Matt and Don took care of everything for me, the only thing I had to do was drive a I had such a wonderful experience with the purchase of my new car. Matt and Don took care of everything for me, the only thing I had to do was drive away in my new car. Matt was very informative about the car and how the options worked, he synced my car and phone so I didn't have to worry about that. Don was great with the financing and really talked me through it, showed me payment options, and gave me the time to contact my credit union to find the best price. These two make a great team, they were very easy to talk to, and they didn't make me feel like I was just a "sale" to them, they took their time and made sure all my questions were answered. I would highly recommend them to anyone that is looking for a new car. More

Awesome Tyler was my daughters salesman and worked to get her the best deal on her first purchase. So I went back and leased a new car! Tyler was my daughters salesman and worked to get her the best deal on her first purchase. So I went back and leased a new car! More

the works I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had the I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had them do that also. Washed his car and had it done in less than an hour. Service advisor,Mona Crooks took very goodcare of everything. Thanks More

Always a great experience Ty Davis at Klaben Ford is the first and only person I've ever felt totally comfortable dealing with when it comes to purchasing a car. My last car (p Ty Davis at Klaben Ford is the first and only person I've ever felt totally comfortable dealing with when it comes to purchasing a car. My last car (purchased at Klaben w/ Ty) was totaled as I was hit by a semi while they were doing an improper lane change so I was limited to transportation and due to my pain, unable to sit or stand long. Ty drove a car for me to look at from Kent all the way to Wadsworth. He's not just a salesman, he's an over all great guy that really cares about helping his customers. 5 days after my accident I have a brand new car and Ty made it so easy. More