Klaben Ford Lincoln

Wonderful Experience! We were looking for a used Ford Flex to replace my van. When we arrived, Brandon was very friendly and helpful. We were able to test drive a Ford Fl We were looking for a used Ford Flex to replace my van. When we arrived, Brandon was very friendly and helpful. We were able to test drive a Ford Flex, and Brandon was extremely knowledgeable about all aspects of the vehicle we were driving, as well as options available in other Flexes. He was never pushy, very patient, and was willing to go out of his way to try and find us exactly what we were looking for in a vehicle. Thank you, Brandon, for a great experience! More

Chris Volk, outstanding pro Chris helped from the beginning to the end of the process by initially texting me to convincing me the numbers were affordable and in a patient, not p Chris helped from the beginning to the end of the process by initially texting me to convincing me the numbers were affordable and in a patient, not pushy tone. very good at customer service. More

Love my new car I was in desperate need of a car so I decided to check out some options. Tim was very helpful and informative on the selection and finding my price ra I was in desperate need of a car so I decided to check out some options. Tim was very helpful and informative on the selection and finding my price range. It was an overall great experience and I would recommend any of my friends or family to get a car from the dealership. From ownership to management to finance to sales was very pleases everyone was professional and friendly More

Best experience Fast an quick sale best experience ever. No problems at all! My new car is amazing! I will be coming here for the rest of my life Fast an quick sale best experience ever. No problems at all! My new car is amazing! I will be coming here for the rest of my life More

Recommended without hesitation: Fantastic (ask for Nate!) Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the rev Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the reviews but expected a "good car dealer" experience,. nothing more. Was very pleasantly surprised, and continue to be, by the sales process, follow-ups, and support. Could not have been more pleasant or "human" during the sale process, noting everything about the car, the tutorial, and the overall deal, even though it was late in the day and several people stayed late to help us. Did have one issue with the car which we couldn't notice during the test drive (it was raining), which was a wind noise around the windshield - a fairly common issue with the Escape. Klaben went out of their way to rectify the situation, checking TSB's and making the recommended repair very quickly. Special mention to Nate (Nathanael Bryant) from Sales, who willingly spent a chunk of his personal time making sure we were taken care of; well above and beyond expectations. The car was done on time, done correctly, even cleaned before the return... AND Klaben coordinated the fix with our vacation travel so we didn't miss a beat on the way out or back. VERY well done, better experience than I've had at nearly any retail establishment, ever. And a special "well done" to Nate - thank you. You've singlehandedly restored my faith in humans and the auto sales/buying experience - and I've dealt with a lot of car dealers, even brands like Mini who pride themselves on such service. Well done. More

Great Experience Had a great experience with Klaben Ford Lincoln. Chris Volk was wonderful and made the process easy and understandable. I appreciated that he was not Had a great experience with Klaben Ford Lincoln. Chris Volk was wonderful and made the process easy and understandable. I appreciated that he was not pushy and allowed me to take my time in determining the best car to suit my needs. Both Chris and Stephanie were personable, professional, and knowledgeable. Would definitely buy from here again! More

Amazing The salesman that helped me did everything they could to make sure I could walk away with a reasonable car at an affordable monthly payment for being The salesman that helped me did everything they could to make sure I could walk away with a reasonable car at an affordable monthly payment for being a college student. They were amazing and I'm so happy with my experience at Klaben. More

Klaben Ford Customer Service First Rate! Klaben Ford Service provides an exceptional customer service experience for all. From the first greeting by your Service Advisor (I have Ms. Mona C Klaben Ford Service provides an exceptional customer service experience for all. From the first greeting by your Service Advisor (I have Ms. Mona Crooks) who provides a comprehensive description of what will be done, including a very accurate estimate of cost, to the wait room with coffee, to the excellent service technicians, to the wash and return of your vehicle, Klaben Ford goes the extra mile to make you 100% satisfied! More

Excellent Service I am the proud owner of a white gold, 2017 Ford Fusion. I came in, presenting a challenging situation and my salesman, Doug Carter, worked his magic. I am the proud owner of a white gold, 2017 Ford Fusion. I came in, presenting a challenging situation and my salesman, Doug Carter, worked his magic. He is friendly, caring, and is a great salesman. Klaben Ford is the best. More

Excellent experience. Professional and excellent service provided by Dan Cook, our salesperson. The office person that assisted in the finalization of the paperwork was exc Professional and excellent service provided by Dan Cook, our salesperson. The office person that assisted in the finalization of the paperwork was excellent as well. My wife and I will recommend this dealership if the opportunity arises. Thank-you! More