Klaben Ford Lincoln

very happy I couldn't of asked for better service. I did most of my deal through email. Rich was very prompt at getting back to me. This was probably one of the I couldn't of asked for better service. I did most of my deal through email. Rich was very prompt at getting back to me. This was probably one of the easiest car deals I have ever done. The prices, condition of vehicle (miles) were better than most other dealers. I really appreciated the personal service. Mike made sure I understood where everything was on my new car, called me the next day to make sure I didn't have any other questions, very friendly. I am extremly satisified and will definately tell my friends and family about Klaben Ford. More

Two Thumbs Up!! Klaben Ford Lincoln in Kent, Ohio is a wonderful dealership. We have purchased three vehicles from them over the years, and our experience with them h Klaben Ford Lincoln in Kent, Ohio is a wonderful dealership. We have purchased three vehicles from them over the years, and our experience with them has always been a good one. Klaben team members are always professional, knowledgeable and polite. We always appreciate the "No Pressure" selling approach, as others use bullying techniques, which we don't take kindly to. We recommend Klaben to all, and we will purchase from them again. More

Perfect vehicle! Mike Cooney listens to my requests and tries his best to match me up with the perfect vehicle every time! He's easy to work with! Mike Cooney listens to my requests and tries his best to match me up with the perfect vehicle every time! He's easy to work with! More

Great Job Had my car in for "the works". Everything completed as expected. No problems. Mike friendly and professional. Twenty five word minimum ridiculous. Had my car in for "the works". Everything completed as expected. No problems. Mike friendly and professional. Twenty five word minimum ridiculous. One two thre More

Excellent Service I received Excellent Service when I went to Klaben Ford to have a brake light changed. My customer care representative saw that I would be needing an I received Excellent Service when I went to Klaben Ford to have a brake light changed. My customer care representative saw that I would be needing an oil change in 500 miles and they were able to take care of that as well. Everything was done quickly and efficiently and I was on my way in no time! I highly recommend Klaben Ford. More

Appointment Day Kim, the Service Advisor was courteous and professional and explained the purpose of the recall notice to us. The recall work was completed in a timel Kim, the Service Advisor was courteous and professional and explained the purpose of the recall notice to us. The recall work was completed in a timely manner. More

Great first time service experience My first visit to service at Klaben. Everything went as scheduled and I had a perfect experience. Keep up the good work. Kim is veteran to the auto My first visit to service at Klaben. Everything went as scheduled and I had a perfect experience. Keep up the good work. Kim is veteran to the automobile service and a great asset to Klaben. More

Excellent service Great dealership and they are honest ! They really appreciate the customer and make sure customer is always right!Servicing area is always clean and w Great dealership and they are honest ! They really appreciate the customer and make sure customer is always right!Servicing area is always clean and waiting room is great ! More

Customer friendly Folks were courteous and competent...home pick up and leaving a loaner made me go with Lincoln...the driver was also very polite...I highly recommend Folks were courteous and competent...home pick up and leaving a loaner made me go with Lincoln...the driver was also very polite...I highly recommend Klaben Ford Lincoln More

Another Great Experience As usual, Kim Wolfram had my F150 in and out in short order. Everything was done as needed including replacing a latch cover in the truck bed liner. As usual, Kim Wolfram had my F150 in and out in short order. Everything was done as needed including replacing a latch cover in the truck bed liner. Admittedly, the traditional oil change express places will get you in and out quicker, but those places do not check over nearly as much as Klaben Ford Service does. I have three kids in that truck a lot; I'm not leaving the servicing of my truck to just anyone. Will be back again. More