Klaben Ford Lincoln

Great service I want to thank Brandon and Carl for all the hard work they put into finding a very special Jeep Grand Cherokee Overland in the beautiful Billet Silve I want to thank Brandon and Carl for all the hard work they put into finding a very special Jeep Grand Cherokee Overland in the beautiful Billet Silver. All the dedication, time and effort they both put into this purchase for me is absolutely outstanding. Being a customer that lives in North Carolina and Ohio I had many options, but these two wonderful men made my choice a simple one. Thank you again for everything! Love my Jeep and I will refer everyone to Klaben! More

Would make the 7 hour round trip again! When we found the car we were looking for located in another state, we were a little hesitant about the long drive, but we thought with spending that When we found the car we were looking for located in another state, we were a little hesitant about the long drive, but we thought with spending that much money we wanted to find the right place! Klaben Lincoln was the right place! We would surely make the trip again and dealing with Nate was a breeze. He showed us all the options and had our phone synced on the new car before we left for our journey back to MI. Stephanie in the finance department explained all the paperwork & there was no pressure to buy the extended warranty. They just give you all the options to make a smart decision that works for you. Once that was completed, Nate made sure we had his cell phone number just in case and said to call him anytime with any questions at all & that made us even more comfortable. So glad we made the trip & I'm sure we will likely return! More

Easy to work with Very satisfied with our recent purchase. Much time and patience was given to me as I made a decision. Friendly service that made the car buying proc Very satisfied with our recent purchase. Much time and patience was given to me as I made a decision. Friendly service that made the car buying process a breeze. More

Exceeded all expectations Upon researching many used vehicles on the internet and contacting the dealer, Buddy brought the vehicle to us in Delaware, Ohio. This was better than Upon researching many used vehicles on the internet and contacting the dealer, Buddy brought the vehicle to us in Delaware, Ohio. This was better than good service, P.R. etc. He was also very knowledgeable about that particular car. The few requested items needing attention were managed and the car was ready for pickup earlier than promised. The total cost was revealed from start to finish. No haggling was appreciated. More

Doug Carter and Stephanie in the finance office were great Doug Carter made a good experience out of a bad situation with my vehicle. I was treated very well and believe I received a great deal on my new car. Doug Carter made a good experience out of a bad situation with my vehicle. I was treated very well and believe I received a great deal on my new car. More

Great Experience My overall experience was great. The staff was friendly, knowledgeable and I did not feel any pressure from the salesman. He listened to what I want My overall experience was great. The staff was friendly, knowledgeable and I did not feel any pressure from the salesman. He listened to what I wanted and found the right vehicle for me. In addition, the sales rep spent quite a bit of time on this as it was my first Ford purchased in my life. I have only ever driven GM products. More

Verysatisfied I was very satisfied with the experience. Bob knew what vehicle we wanted and he worked hard to get us that. He answered any questions we had to our s I was very satisfied with the experience. Bob knew what vehicle we wanted and he worked hard to get us that. He answered any questions we had to our satisfaction. We'll be back for our next vehicle purchase More

Klaben Ford did their usual excellent work I take my Ford Fusion to Klaben because I know they will do the job right and at a good price whether a tire change like this visit, and make sure to I take my Ford Fusion to Klaben because I know they will do the job right and at a good price whether a tire change like this visit, and make sure to alert me to any problems. More

Very Thorough and congenial We had a very nice and informative sales person as were the other members of the sales staff. We think so much of our sales person and sales staff, We had a very nice and informative sales person as were the other members of the sales staff. We think so much of our sales person and sales staff, especially their honesty, that we bought a new Lincoln in 2014 and a used Ford Edge as a 2nd. car in 2016. Mona in service has been very helpful, courteous, cooperative when we needed service on both cars. . More

Fabulous We had spent 3 1/2 unnecessary hours at Liberty Ford in Canton. Made us skeptical, lied to us, hidden costs about a new lease - we had been very good We had spent 3 1/2 unnecessary hours at Liberty Ford in Canton. Made us skeptical, lied to us, hidden costs about a new lease - we had been very good customers the last several cars/trucks. Walked out, frustrated. 2 days later went to Klaben in Kent, met Roscoe and the world moved. I ended up a very satisfied customer with a new leased MKC. He is a superb salesman and good good guy. My husand and I will be back - and for good as we continue to purchase and lease Ford/Lincolns. Thanks for a truly awesome experience. More