
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Worked me in and completed service in timely manner. I was have some misfire issues that involved more that changing the plugs on my 2011 F150. I needed my truck serviced right away to travel for work. I was have some misfire issues that involved more that changing the plugs on my 2011 F150. I needed my truck serviced right away to travel for work. Klabens service schedule was full, but worked me and had it done within 24 hours. Truck is back to running right and not only did the handle it fast, the price seemed to be very fair. Thank you - More
Bearable I feel like buying a car is like going to the dentist but the people at your dealership make the experience as nice as it could be I feel like buying a car is like going to the dentist but the people at your dealership make the experience as nice as it could be More
Chris Volk What a wonderful young man it was a pleasure having Chris as my salesman all I can really say is Wow outstanding Chris keep up the good work. Mr. klab What a wonderful young man it was a pleasure having Chris as my salesman all I can really say is Wow outstanding Chris keep up the good work. Mr. klaben I was very impressed by you and thank you and your staff More
Completely satisfied with new F150 purchase with Doug Carter There are two parts of any car buying experience that are seldom pleasant; the negotiations over price and the plethora of documents that must be sign There are two parts of any car buying experience that are seldom pleasant; the negotiations over price and the plethora of documents that must be signed to complete the deal. But my salesman Doug Carter made negotiations on a new F150 with a trade-in simple, quick, fair, honest and pleasant. When my F150 was delivered and ready for pickup, Doug came in on his day off (unbeknown to me) to introduce me to the truck and its features and to complete the purchasing process. Always eager to help and drop whatever he was doing, Doug is the consummate professional. Doug exhibited in-depth product knowledge and his enthusiasm was contagious. I think he was just as excited as me to see the truck we had ordered! Even with Ford financing, a trade-in and Loyalty Link agreement, Jen Bowen quickly and accurately described the purpose of each document that required signature to complete our transaction. She answered all of my questions and her explanations were concise and simple to understand. Sales Mananger Tim Casto called me to make sure I was happy and completely satisfied with my purchase. The whole Klaben team made my F150 buying experience completely satisfying. More
New car Klaben has always been great. Service fast and friendly. Terry B is a great salesmen. Always available and goes above and beyond. Deffinetly recommend Klaben has always been great. Service fast and friendly. Terry B is a great salesmen. Always available and goes above and beyond. Deffinetly recommend Klaben. More
Fair & Proffesional! This is the second time in a row that I have dealt with this dealership and I would never go anywhere else. I have traded in two cars and purchased ne This is the second time in a row that I have dealt with this dealership and I would never go anywhere else. I have traded in two cars and purchased new ones and have received very fair trades both times! This dealership prides itself on being fair, honest and up front which has always been the case. Also, their inventory is fantastic with so many models to choose from! I was curious and checked out 3 other Ford dealerships and the deals, inventory and service wasn't even close! Dave Mott was my salesperson who came highly recommended when I bought my first car and was the one I requested this time and once again, he didn't disappoint!!! Keep up the GREAT work Klaben! More
escape needed 20,000 mile checkup My escape needed its 20,000 mile oil change and check up. There was also the necessity to have all four door locks changed due to the recall of this My escape needed its 20,000 mile oil change and check up. There was also the necessity to have all four door locks changed due to the recall of this car. Because of the time involved to change the locks I took advantage of the loaner car offered and went home to await the call that the service had been completed. The call came later in the afternoon, and I picked up the car the following morning. More
Klaben quality service I purchased my truck from Klaben from a referral from my neighbor. The salesman was on point, knowledgeable and very easy going. I return to Klaben's I purchased my truck from Klaben from a referral from my neighbor. The salesman was on point, knowledgeable and very easy going. I return to Klaben's service department because the level of service I receive. They take your vehicle and preform the task required with a reasonable time. Very satisfied More
Best dealership experience ever! My family and I visited Klaben Ford on Saturday May 6th to replace my husband's car. Gene was the friendliest, most professional salesman I think I've My family and I visited Klaben Ford on Saturday May 6th to replace my husband's car. Gene was the friendliest, most professional salesman I think I've ever met, he understood exactly what our needs were and didn't waste time trying to push us into something above our budget. After this, we'll happily return to Klaben for all our future car needs. More
Service The service center is very clean and the service writers are very professional... Also the service writer was very helpful with answering any questi The service center is very clean and the service writers are very professional... Also the service writer was very helpful with answering any questions that I asked of him.... More