Back

Klaben Ford Lincoln

Kent, OH

5.0
14,665 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1089 West Main Street

Kent, OH

44240

Directions

By Type

Showing 14,666 reviews

May 12, 2017

Excellence in service As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my More

by DRACO151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017

Outstanding Service Staff From the initial phone call to getting back into my vehicle after service was completed everything wad handled professionalky and with great courtesy. More

by LONNIEB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Xu
May 12, 2017

Very enjoyable. Kim is always very friendly and informative I had an oil. Hangs and a recall done on my Lincoln. The arranged a rental for a days overall both the service and rental car experience was great More

by BASEBALLMAMA2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2017

Service Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wai More

by CDOLNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
May 11, 2017 -

Klaben Ford Lincoln responded

Hello, I just want to thank you for taking the time to provide us with your valuable feedback regarding your most recent service visit with us. We ask for reviews because we believe it is a true measurement of how we are doing and when our customers take the time to review us, their input is shared with our entire team. Your make an excellent point, we should provide a status and give a clear expectation of how much time is involved in what we are doing. I apologize for that not happening during your visit and will use your comments as a reminder with our team members. Again, thank you for your feedback, I apologize for us not providing you with a status of time, and if there is anything that I can do for you, please let me know. Mike VanHoose, 330-593-6789. mvanhoose@klaben.com.

May 11, 2017

Got what I was looking for Was looking for a pre owned vehicle, seen a few I liked on line. Stopped in and found what I was looking for, at the price I was comfortable with. Ev More

by m.crnjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2017

The Klaban Dealership is outstanding! At my recent visit to the Klaban Dealership I was, as always, treated with respect and courteously. Dan Peters has been out family "car guy" for over More

by cougar123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters
May 10, 2017

"Quick and Effient" Oil Change I needed to schedule an oil change for my 2017 Ford Escape. My schedule had an opening and called Kyle Sott to see if he could squeeze the appointment More

by madisonjones721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
May 10, 2017

great experience They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl More

by Kt1morton@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2017

Awesome experience! I had a wonderful experience here! Doug Carter is the man to go to if you're looking to buy! He was insanely helpful, very patient with me and just al More

by RheannaHazelet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
May 10, 2017

Service center was very impressive. We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
...
1060
...