
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellence in service As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my friends. More
Outstanding Service Staff From the initial phone call to getting back into my vehicle after service was completed everything wad handled professionalky and with great courtesy. From the initial phone call to getting back into my vehicle after service was completed everything wad handled professionalky and with great courtesy. This not a plant!. This service call was could not have been handled better. Our service rep, Don Xu was perfect in every respect. Congratulations - a job well done!! More
Very enjoyable. Kim is always very friendly and informative I had an oil. Hangs and a recall done on my Lincoln. The arranged a rental for a days overall both the service and rental car experience was great I had an oil. Hangs and a recall done on my Lincoln. The arranged a rental for a days overall both the service and rental car experience was great More
Service Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wai Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wait More
Got what I was looking for Was looking for a pre owned vehicle, seen a few I liked on line. Stopped in and found what I was looking for, at the price I was comfortable with. Ev Was looking for a pre owned vehicle, seen a few I liked on line. Stopped in and found what I was looking for, at the price I was comfortable with. Everything was smooth, professional and the sale went without an issue. More
The Klaban Dealership is outstanding! At my recent visit to the Klaban Dealership I was, as always, treated with respect and courteously. Dan Peters has been out family "car guy" for over At my recent visit to the Klaban Dealership I was, as always, treated with respect and courteously. Dan Peters has been out family "car guy" for over twenty years. I never get the pressured feeling that I had gotten from car salesmen since I met Dan. A salesman opened the door or me as I arrived and asked what he could do to help me. He found Dan for me and brought me a bottle of water. All the employees I came in contact were smiling and so were the customers. And Cristine in finance was great explaining all the financial papers I was signing. I will also make Klaban my car dealership. More
"Quick and Effient" Oil Change I needed to schedule an oil change for my 2017 Ford Escape. My schedule had an opening and called Kyle Sott to see if he could squeeze the appointment I needed to schedule an oil change for my 2017 Ford Escape. My schedule had an opening and called Kyle Sott to see if he could squeeze the appointment in for the next afternoon. With no hesitation the appointment was set at my desired time. Arrived and in less than an hour I was rolling out the driveway. Way to go "Kyle"! Always an "A" Plus when dealing with any of the staff at Klaben! More
great experience They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl More
Awesome experience! I had a wonderful experience here! Doug Carter is the man to go to if you're looking to buy! He was insanely helpful, very patient with me and just al I had a wonderful experience here! Doug Carter is the man to go to if you're looking to buy! He was insanely helpful, very patient with me and just all around a nice guy! Also, Christine in finance broke everything down and explained every paper and policy so I knew exactly what I was signing! All and all I had the best experience here and they will definitely be the only place I buy a car from! Thank you guys so much!! More
Service center was very impressive. We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though we had been long time customers. The waiting area was clean and comfortable and also had refresnments. More