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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,753 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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March 12, 2024
The service center workers were friendly and efficient at checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. More
by smaze529
Employees Worked With
Colton Murdock
Helpful March 11, 2024
My rating is based upon the failure to fix a serious warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which co warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which controls the heater, defrost, seat and steering wheel heaters. The dealer had to order a new radio and did not have a delivery date. Finally, the radio came in and it was discovered to be faulty. Another radio was ordered with no idea of when it will come in. Thus far we are going on 4 months and counting. This is one of four vehicles I have purchased thru this dealership in the last several years. The communication from the service department was fine but the results were severely lacking. More
by byeager
Verified CustomerMarch 09, 2024
Employees were all friendly an listened to me about my radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. More
by sharon4lee
March 06, 2024
Albert was friendly and helpful. He took my information and then showed me to the waiting room where I waited for my car to be serviced. He took my information and then showed me to the waiting room where I waited for my car to be serviced. More
by timothyot62
Employees Worked With
Albert Klaben III
March 06, 2024
Was greeted in a timely manner. Dropped my car at 7 am for an oil change. Was told they would wash car. Didn’t get call to pick up car as stated. Called 4 hours later to find car wa Dropped my car at 7 am for an oil change. Was told they would wash car. Didn’t get call to pick up car as stated. Called 4 hours later to find car was ready for pick up. Went to get car and it was not washed More
by danielr369
Employees Worked With
March 06, 2024
My recent oil change and tire rotation was awesome. Everyone went above and beyond to make our visit as pleasant as an oil change can be. Everyone went above and beyond to make our visit as pleasant as an oil change can be. More
by csiegert
Employees Worked With
March 04, 2024
Yes! I’ve been a Klaben customer for over 25years. That why I keep coming back. I service is very very good. Enuf said! I’ve been a Klaben customer for over 25years. That why I keep coming back. I service is very very good. Enuf said! More
by fzarycki
February 29, 2024
Logan was extremely helpful when I called in on a Friday and said my oil report was at 4%! I didn't know Jeep wasn't sending alerts as early as hey used to and I kinds panicked thinking I was super late! He and said my oil report was at 4%! I didn't know Jeep wasn't sending alerts as early as hey used to and I kinds panicked thinking I was super late! He assured me this was the new process and got me an appointment for the very next morning. He took care of the oil and everything else that was due, and very patiently explained what I needed to know. More
by ERINLATINA
Employees Worked With
February 29, 2024
Great all around company. Would recommend purchasing a vehicle from Klaben anytime. Great service. Thanks Would recommend purchasing a vehicle from Klaben anytime. Great service. Thanks More
by Rich207
Employees Worked With
