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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,907 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,907 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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December 02, 2024
I explained the issue over the phone when I scheduled the service, then when I arrived, I had to explain it again. Then after I was in the waiting room for an hour, I had to explain it again. All for a ta service, then when I arrived, I had to explain it again. Then after I was in the waiting room for an hour, I had to explain it again. All for a tail light issue that was resolved by changing light bulbs. The service contact also said they would take care of an outstanding recall. Great! Until I was ready to leave, when he said they couldn't do it because they didn't have the part. I have to schedule another appt for that but the tail lights work now, so that's something. More
by odiex2
Verified CustomerEmployees Worked With
December 02, 2024
They installed a trailer brake controller in my truck. The trailer brake controller works as expected. The trailer brake controller works as expected. More
by csiegert
Employees Worked With
November 29, 2024
Great listener, hones in on needs & makes eye contact. Only met twice and Chris - Rocks! Only met twice and Chris - Rocks! More
by laneklane
November 25, 2024
Good staff, very helpful in getting and recommending fixes and services to your car and in a timely manner. Overall great place for car service. Evrytime I come I remember why I chose this dealership. fixes and services to your car and in a timely manner. Overall great place for car service. Evrytime I come I remember why I chose this dealership. More
by eyt2
November 25, 2024
Been leasing from Klaben for years. They always do a great job at making me feel like a part of the family. Wonderful service and employees. They always do a great job at making me feel like a part of the family. Wonderful service and employees. More
by abrown
Employees Worked With
November 25, 2024
Joe was extremely professional at drop-off and pick-up. We both forgot about our original phone call months ago regarding my driver seat cover breakage. For the record, it was replaced and not even 2 days We both forgot about our original phone call months ago regarding my driver seat cover breakage. For the record, it was replaced and not even 2 days later it broke again. I called Joe right away and he stated he would order a new one and get back to me. Months later, I called.agson and he was right on it. I got an appointment within 4 days. More
by Mary
Employees Worked With
November 23, 2024
From helping you with getting into a new vehicle, to the service of that vehicle, Klaben does fantastic work. service of that vehicle, Klaben does fantastic work. More
by csiegert
Employees Worked With
November 22, 2024
Klaben in Kent,the best in Ohio. I have dealt with a lot of of dealers in my time,but Klaben is the best! A special thanks to Joe and his team,He gets the job done right the first ti I have dealt with a lot of of dealers in my time,but Klaben is the best! A special thanks to Joe and his team,He gets the job done right the first time. Best regards ................K Gibson More
by nosbightennek
Employees Worked With
November 20, 2024
Service was quick and awesome. Truck runs better than new. Wish everything worked as well as this dealership. Truck runs better than new. Wish everything worked as well as this dealership. More
by csiegert
November 20, 2024
Shi Bryan helped me with what I needed. Very knowledgeable and gave me the best experience. Very knowledgeable and gave me the best experience. More
by Filippino8882
