Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,896 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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Joe Hillard has been our service advisor since we purchased our first Chrysler vehicle in 2017. When we purchased our Pacifica, we wanted to establish a relationship with the service department to en purchased our first Chrysler vehicle in 2017. When we purchased our Pacifica, we wanted to establish a relationship with the service department to ensure our vehicle’s needs were met with a consistent and high level of care. Joe has does that and more; He has exceeded our expectations more than once; He is an excellent representative of Klaben and the Chrysler brand. Our satisfaction with our Pacifica lead us in our purchase of our 2023 300 C. We know we can trust Joe to take good care of our new weekend cruiser. More
Shalon was courteous and professional; he was very thorough explaining every inspection on my vehicle. thorough explaining every inspection on my vehicle. More
The people in service were very professional, ase has always been my experience there. they made sure the needed work was completed before they returned he car to me. Joe was very helpful and kept me inf always been my experience there. they made sure the needed work was completed before they returned he car to me. Joe was very helpful and kept me informed and explained what was going on with the service I needed. More
My 25 Durango needed to go in for some warranty work. I stopped at the service dept, they ordered the necessary parts, called me when they came in and set up a convenient time to replace the defective pa I stopped at the service dept, they ordered the necessary parts, called me when they came in and set up a convenient time to replace the defective parts. Work was completed the day the vehicle was dropped off for repair on time as promised. Very pleased with the communication and service More
The entire Klaben team has been incredible to work with. From the service department to the finance department, all employees have treated me with respect and appreciation. From the service department to the finance department, all employees have treated me with respect and appreciation. More
It's easy to setup an appointment online and the people are always friendly and helpful. are always friendly and helpful. More
The place was nice and very clean! The people that work there are so nice and kind ! The people that work there are so nice and kind ! More
I have used Klaben service for every routine and other maintenance for my vehicle, Joe H has been my service guy since day 1 and he's been great to get me scheduled and keeping me informed of progress. If maintenance for my vehicle, Joe H has been my service guy since day 1 and he's been great to get me scheduled and keeping me informed of progress. If I do buy another Jeep from Klaben, I will continue to use Klaben Jeep service. More
Shalon was so helpful and thorough during the wohle procdess. He listened carefully to my concners and made sure to address each one. He patiently explained everything he was doing and made sure I was procdess. He listened carefully to my concners and made sure to address each one. He patiently explained everything he was doing and made sure I was on the same page through every step. I recieved a phone call promtly when the work was done, and was treated quickly and professionally when I went to pick up my vehicle. More