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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,947 Reviews

1,947 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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February 25, 2025

excellent customer service. i will continue to go to this dealership for all of my needs. Joe made the experience extremely enjoyable More

by karryll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

excellent customer service! i will definitely go there for all of my service needs. Joe is the BEDT More

by karryll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

The dealership has always treated me and my family very well. My family and I are return customers. More

by msage18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Joe Hilliard & the Klaben team always go above & beyond customer satisfaction to create “Customer Nirvana”! More

by JRUGGS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

I am very happy that Shalon follows up on my questions. The service has been great as well. More

by laura970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

I am in Fl and my son took my car to klaben to Joe hillard my representative he called and kept me posted of problems and called my son when finished. He is the best has been my rep for 16 years. Hope More

by nern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

this is my first time using the service department. i usually frequent another store. i will always come back to this one . very friendly and helpful. it made the experience nice More

by karryll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

thank you for being a dependable service dept, Joe is one of the best service department people you have, More

by SADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

This service department still actually cares about their customers. The manager Jeff went above and beyond. You have gained a customer for the life of my vehicle! More

by luff324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalon Withrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Very happy with my service appointment every time I go to Klaben. They treat me great More

by Zinasb83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.