Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,908 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,908 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Sort by
June 11, 2024
Very prompt and thorough service. Service Joe kept me informed of every step and of any possible delays. Truly enjoyed my experience Service Joe kept me informed of every step and of any possible delays. Truly enjoyed my experience More
by Tbassdr1969
Employees Worked With
June 06, 2024
melissa was fantastic she did what she said she was going to do kept us informed about the repair process I would recommend her to all my friends thanks for everything 😊 to do kept us informed about the repair process I would recommend her to all my friends thanks for everything 😊 More
by slack2009
Employees Worked With
Verified CustomerJune 05, 2024
Ken is the absolute best. He was very accommodating and followed through with everything and walked me through all the steps. He took the time and was more than patient and He was very accommodating and followed through with everything and walked me through all the steps. He took the time and was more than patient and pleasant. I’m looking forward to working with him again in the future. He’s truly one of a kind. More
by Lleone
Employees Worked With
June 04, 2024
AJ was knowledgable and personable. He was forthcoming with information as well! I knew exactly what was happening to my car and he made sure to get me out in a timely manner. He was forthcoming with information as well! I knew exactly what was happening to my car and he made sure to get me out in a timely manner. More
by ah2241
Employees Worked With
Albert Klaben III
June 04, 2024
Had to have the transmission replaced on our 2014 Journey. Logan responded to all our questions immediately and kept us informed of the progress all along the way. He and Klaben did a fantastic job o Journey. Logan responded to all our questions immediately and kept us informed of the progress all along the way. He and Klaben did a fantastic job of keeping the costs as reasonable as possible. It took a bit but was worth the wait. The car drives great, and the technician did a great job on the car. Logan was truly a pleasure to work with. Our experiences with Klaben Chrysler Jeep Dodge Ram have always been great from the purchase to the service! More
by mahyah59
Employees Worked With
Logan Rich
June 03, 2024
This man put his BLOOD, sweat and tears into this bulb change. LITERALLY! Bleeding on the cement for this bulb. It was no challenge for him. Thanks again Brian for the courageous act I have witness and wi change. LITERALLY! Bleeding on the cement for this bulb. It was no challenge for him. Thanks again Brian for the courageous act I have witness and will remember till the end of time. More
by KaylubF23
Employees Worked With
June 03, 2024
Always great working with Joe as my advisor and bringing my vehicle to Klaben Dodge for service. my vehicle to Klaben Dodge for service. More
by tracytinker
Employees Worked With
May 30, 2024
I had outstanding service from the KLABEN team. This started from the point I booked my appointment until the time I picked up my truck. This started from the point I booked my appointment until the time I picked up my truck. More
by donkey.punch
May 30, 2024
Very pleased with Joe Hilliard and his team of mechanics. They diagnosed the problem and fixed it. My dealership of origin would not take any action regarding the transmission problems. Thanks for fixing my They diagnosed the problem and fixed it. My dealership of origin would not take any action regarding the transmission problems. Thanks for fixing my truck, Jim More
by Cordelljm
Employees Worked With
