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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,001 Reviews

2,001 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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December 24, 2024

The people in service were very professional, ase has always been my experience there. they made sure the needed work was completed before they returned he car to me. Joe was very helpful and kept me inf More

by whhenricks
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

My 25 Durango needed to go in for some warranty work. I stopped at the service dept, they ordered the necessary parts, called me when they came in and set up a convenient time to replace the defective pa More

by Grumpymasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
December 23, 2024

The entire Klaben team has been incredible to work with. From the service department to the finance department, all employees have treated me with respect and appreciation. More

by donkey.punch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

It's easy to setup an appointment online and the people are always friendly and helpful. More

by garywgrantjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

The place was nice and very clean! The people that work there are so nice and kind ! More

by b_biley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

I have used Klaben service for every routine and other maintenance for my vehicle, Joe H has been my service guy since day 1 and he's been great to get me scheduled and keeping me informed of progress. If More

by MARKABRAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Shalon was so helpful and thorough during the wohle procdess. He listened carefully to my concners and made sure to address each one. He patiently explained everything he was doing and made sure I was More

by ERINLATINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Very professional, punctual, customer service was exceptional. I believe her name is Liz. Great person. More

by damon.migliore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

I make it clear to everyone who asks that this service department is first rate! I have been a customer for over 25 years and always come away satisfied with their work. Joe Hilliard is exceptional in han More

by RSIDOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Great service from beginning to end. Staff were so helpful. Hope to come back again! More

by oshyndream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
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