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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,742 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,742 reviews

January 06, 2025

Chris Hamilton treated me well from the moment I first entered the showroom. There website price was accurate and I did not feel pressured or like I was misled in any way. More

by david.murduck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Looking for new jeep lease. Negotiations were agreed upon within an hour. We also turn in our old jeep vehicle as well. We picked up our new Jeep the very next day. More

by suzanne.gaglione
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chang
January 03, 2025

I’ve leased with Klaben for 20 plus years and I’ve never had any problems. The sales staff is very knowledgeable about what they sell. More

by rvanderhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Elizabeth was very helpful. She got the car in and out of the shop and did an amazing job. More

by blakehaas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

From the time I walked in the door with questions, til I drove off with my 2024 Ram 2500, Ken answered all of my questions without pressure. He made sure he knew what I was looking for and help to find it. More

by steinvair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

This has truly been one of the best car buying experiences I have ever had! I left a dealership I had been with for over 20 years! Justin Bolen was totally professional and on top of everythin More

by fitchickkeegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Every single person we came into contact with a super friendly kind and seemed very knowledgeable! More

by honeyscooby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

You returned my van after having it 4 weeks and the issue was not fixed. I realized this on the drive home after picking it up. I turned around and returned the van to you. I had to make yet another trip up More

by mjramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for your feedback regarding your recent visit to our service facility. I sincerely apologize for your experience. We have processes in place to prevent every issue you encountered and we failed you miserably. No excuses. We ask for feedback because we truly are looking for the honest feedback, such as yours, that tells us how we are doing when it comes to meeting and hopefully exceeding the expectations of our customers. The feedback is then shared with our entire team as we look for the root cause of process failures. At that point everyone is expected to embrace the task of being part of the solution that prevents the same type of process failure from reoccurring in the future. I also want to thank you for taking the time to speak with me via phone and for sharing additional insight into your experience. It would be easy to simply shrug off your comments and move on, but we never take the easy route. We know that you have choices for your automotive service needs and we fully realize that we must work to earn and retain your business, as well as your confidence in Klaben. I will end by thanking you again for your time and your feedback and simply say that I and the entire Klaben team remains at your service. Thanks Jeff Bryant 330-673-3139 ext 409

January 02, 2025

Klaben was very helpful with the multiple problems I had with my 2009 Wrangler Jeep. They identified all of the problems giving them the level of need for repair so that I could make my decisions must easie More

by robert.rebellino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Justin and team are the best. I love my Chrysler Pacifica. Thanks Klaben & team for everything. More

by GM55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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