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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,837 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,837 reviews

March 19, 2025

Chris was fantastic. He didn’t mess around and there was no back and forth I told him where I wanted to be and he made it work out. More

by williamndehil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

This was hands down, the best car buying experience I have ever had. Start to finish it was easy, Shi was super responsive to calls and messages. I would HIGHLY recommend Klaben! More

by dan.orleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

I found the perfect truck at a great price! Low pressure salesman. I highly recommend this dealership. More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Klaben has been great. They really took care of me when I was there. Have no complaints. More

by ksub44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hamilton
March 17, 2025

They have never failed to put me on 4wheels, no matter the circumstances. Thank You More

by KEarnest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

I was very happy with how fast they were to get my vehicle back to me. More

by sewinpat13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Joe and Justin go above and beyond each time I come in to the dealership. More

by runnintracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Going on my 6th lease with Klaben and is always an easy and seamless process. More

by Jsteph1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Always Happy to bring my car to have it serviced with Klaben Chrysler .Joe Hillard always makes it easy to get in,and out with ease. More

by RAHOLBR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Liz was excellent. Very caring and understanding of the issue. Jeep on the other hand is clueless. More

by gary.lampe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review of your recent experience at our service facility. Your 3 star review reveals that we failed in meeting your expectations. That was not our intention and I apologize for us putting you in the position of being less than completely satisfied. I welcome the opportunity to speak with you in order to gain more insight into your experience and to see if there is anything that I can try and do for you at this point. The details that you provide will help us identify and address any process failure that may have occurred. I thank you again for your feedback and hope to hear from you soon. Jeff Bryant 330-673-3139 ext409

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