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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,104 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,104 reviews

September 16, 2025

This was the best experience I’ve ever had buying a vehicle. Very fast process and zero pressure. Greg was awesome! Thanks! More

by tbrentcady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

So happy with the new Jeep Chris helped me with! This is the 6th vehicle I’ve gotten from the team, and each experience is better than the last. Steve and Brian also did a great job getting me i More

by Brooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

Service needs and expectations were impressively met as usual. Always appreciate the time taken with updates and explanations. More

by CONIFERDEN
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

I always have a great experience working with Joe at Klaben Chrysler Jeep Dodge. He’s incredibly kind, attentive, and always ready to help. Joe takes the time to really listen to my concerns and makes s More

by jhssoldit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

The dealership was clean and pleasant. The associates I interacted with were courteous and professional. The folks performing actually working on the cars were having an off day. My jeep w More

by jvpittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

John, Thank you for taking the time to post a review, for the candid feedback, and speaking with me regarding your experience. We appreciate the positive comments for Liz and 5-stars for Liz and Ridge. Clearly, we put you in a position to be dissatisfied with your service experience, and worse, we exposed you to another customer's frustration. I am frankly embarrassed and appalled that we delivered such a bad experience. If I were you, I would be extremely disappointed in the entire visit. As a leadership team and staff, we could have clearly done a better job all around. Your satisfaction is our satisfaction, and your frustration is also shared amongst the team. When we fail in a situation like this, the entire team is involved as it gives us the opportunity to get better as a whole. If you ever need anything in the future, my office phone also rings my cell, and that number is 330.673.3139 EXT 405. Thank you again for the feedback and conversation! Sincerely, Jeff Ashley Service Director Klaben CJDR 330.673.3139 EXT 405

September 13, 2025

As usual, Chris Hamilton, Steve Stephens, and Brian Franklin came through for us on a new Jeep Wrangler once again! They always do everything they can to put a deal together that exceeds our expectatio More

by carlesker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Great service, speedy job amd took great care of car, also had great communications with me about all parts of the service More

by ZTA974SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Good service department. First dealing with them and was satisfied. They completed service in a timely fashion making me a happy customer. More

by t.nicol/ram1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Liz was great she was professional and quick at what she does will definitely go back to her as and advisor! More

by mcpeak01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

Ridge took car of the problem efficiently and provided a rental car during the process! More

by kristen.messner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.