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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,739 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,739 reviews

February 08, 2025

great service and everything done on time with no issues. a positive experience as usual More

by ashtonjw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great to have Joe as service manager for my Jeep and Durango vehicles for many years. More

by dfetyko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Kudos to the entire staff at Klaben, great service and communication from Liz Curry. New feature was the service video I received about condition of vehicle from underneath, brakes and tire condition giv More

by CW12BW14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Liz was wonderful to work with! She was friendly, helpful, and made navigating the whole process easy! She was in communication every step of the way, and I look forward to working More

by clbowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Ridge took the time to answer all my questions. He explained what they were going to review on my Jeep and walked me through the steps. He provided great service! More

by Hammkar24
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

My tech put me at ease right off the bat, time lines were laid out More

by weeezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

The service writer Melisa was fantastic but was disappointed the tec didn’t assemble my rear seat correctly, and I had to bring the truck in again to get it repaired . More

by jwhitef50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Josh, Thank you so much for taking the time to leave a review, the ratings, and kind words regarding your experience with Melissa. I also appreciate you speaking with me on the phone and letting me know where we failed. I completely understand your frustration with having to come back because the seat was not assembled correctly. We clearly left you in a position to feel like we didn't care about the state of your vehicle when we returned it to you. I would be frustrated as well if I had to waste the time to come back so we could fix OUR mistake. Just so you are aware, when comments and reviews are left, the entire team is a part of it to ensure we address our shortcomings and own up to our mistakes. Your satisfaction means everything, and your frustration is shared by the team. I again appreciate you taking time out of your day to speak with me. Please remember that the entire Klaben team remains at your service, and you can call me anytime if you need anything at all! Jeff Ashley Service Director 330.673.3139 Ext. 405

February 05, 2025

The dealership was great, the quote they gave me over the phone they matched exactly when I went in there.. there was no haggling back and forth just straight to the point. More

by khastings1207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Great dealership and very professional. Everyone was so nice and helpful. I will recommend this dealership to anyone who is looking for a car More

by mike7251972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

look. The Czubaj clan has bought over 53 cars or trucks in 32 years from the Klaben's. We were strictly Ford but changed to the Chrysler Pacifica. Richard More

by Nczubaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.