
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Joe Hilliard explained all aspects of my service visit thoroughly, helped with a loaner vehicle, and made the entire visit comfortable. Thanks Joe! thoroughly, helped with a loaner vehicle, and made the entire visit comfortable. Thanks Joe! More
I was very satisfiesd with Joe Hilliard and his team in the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work o the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work on my 2025 RAM was going to be longer than first quoted. All in all keep up the great work and attitude there. More
It always is clean & the first employees I encounter are very friendly. They keep me informed about my vehicle. very friendly. They keep me informed about my vehicle. More
Pleased with service and would return. Cant remember the lady who helped me, her picture isn't included in the survey. The man who helped when I picked up is. Thank you Cant remember the lady who helped me, her picture isn't included in the survey. The man who helped when I picked up is. Thank you More
Service was excellent. Joe Hilliard is very thorough and makes sure your vehicle is taken care of. Joe Hilliard is very thorough and makes sure your vehicle is taken care of. More
Friendly. Great and amazing service. Staff was helpful. The shuttle service was used and great Great and amazing service. Staff was helpful. The shuttle service was used and great More
Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service Communication with the service department was good. Car was clean after service More
Joe always takes care of my vehicles he is the person I always go see . He is very pleasant to work with. Really appreciate his expertise. always go see . He is very pleasant to work with. Really appreciate his expertise. More
So glad the problems seem to be resolved, thought the vehicle would never act right again, appreciate your dedication in this matter vehicle would never act right again, appreciate your dedication in this matter More
I recently brought my Jeep into the Klaben Jeep service department, and I couldn’t be more impressed with the experience. From start to finish, everything was smooth, professional, and handled with care. A department, and I couldn’t be more impressed with the experience. From start to finish, everything was smooth, professional, and handled with care. A big shoutout to Elizabeth, my service writer, who went above and beyond to make sure I was informed every step of the way. Elizabeth was knowledgeable, friendly, and genuinely cared about making sure my concerns were addressed. She kept me updated on the progress of my vehicle and took the time to explain everything in a way that was easy to understand. Her customer service was top-notch and made the entire experience stress-free. The work was completed on time, and my Jeep is running perfectly. It’s clear that the team at Klaben takes pride in what they do, and Elizabeth is a shining example of that commitment to excellence. I highly recommend Klaben Jeep service—and especially Elizabeth—for anyone looking for reliable, honest, and professional care for their vehicle! More