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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,745 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,745 reviews

November 25, 2024

Joe was extremely professional at drop-off and pick-up. We both forgot about our original phone call months ago regarding my driver seat cover breakage. For the record, it was replaced and not even 2 days More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Mary, Thank you for taking the time to post a review regarding your recent visit. Your feedback is very important to us. Although your 4-Star review may describe a good experience, we obviously fell short in some way to deliver the level of experience you expect and deserve. I apologize for leaving you feeling anything less than completely satisfied. We share your feedback with our entire team and reflect on its content for use in coaching, counseling, and celebrating. I would love to get in contact with you to gain some additional insight. My personal contact information is below. We appreciate your business, but more important to us are the relationships we stand to gain and maintain based on trust and confidence. Thank you again for your feedback. I and the entire Klaben Team remain at your service. Sincerely, Jimmy Boone Service Manager Klaben Auto Stores 330-673-3139 Ext: 408 rboone@klaben.com Visit: www.klaben.com

November 25, 2024

Good staff, very helpful in getting and recommending fixes and services to your car and in a timely manner. Overall great place for car service. Evrytime I come I remember why I chose this dealership. More

by eyt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Abdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pasko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

The best car buying experience I’ve been through. Worked virtually with Chris (I live 2 hours south in Columbus) the experience was smooth and efficient, once I got there to pickup my Wrangler I was More

by Johnathon C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

From helping you with getting into a new vehicle, to the service of that vehicle, Klaben does fantastic work. More

by csiegert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Justin Bolen is AMAZING! Justin and his team at Klaben Dodge in Kent did yet another stellar job in helping me with my third lease on a Dodge Ram 1500. Justin's 25 plus years More

by Dodge Ram Fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great sales team. Purchase was quick and easy. Vehicle purchased was ready to go and options explained. Great job all. More

by kmskski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Klaben in Kent,the best in Ohio. I have dealt with a lot of of dealers in my time,but Klaben is the best! A special thanks to Joe and his team,He gets the job done right the first ti More

by nosbightennek
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Super helpful and easy to talk to. Made the usually challenging car buying process smooth and pleasant. More

by brandysue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

It was a pleasure working with Greg. He's very friendly, approachable with much knowledge of his product line. Greg is very thorough as well. I would recommend him to my friends and fa More

by Thor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great salesman worked the best deal for me and went above and beyond helping us get in the vehicle we wanted More

by goaliecoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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