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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,595 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,595 reviews

November 22, 2024

Justin Bolen is AMAZING! Justin and his team at Klaben Dodge in Kent did yet another stellar job in helping me with my third lease on a Dodge Ram 1500. Justin's 25 plus years More

by Dodge Ram Fan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great sales team. Purchase was quick and easy. Vehicle purchased was ready to go and options explained. Great job all. More

by kmskski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Klaben in Kent,the best in Ohio. I have dealt with a lot of of dealers in my time,but Klaben is the best! A special thanks to Joe and his team,He gets the job done right the first ti More

by nosbightennek
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Super helpful and easy to talk to. Made the usually challenging car buying process smooth and pleasant. More

by brandysue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

It was a pleasure working with Greg. He's very friendly, approachable with much knowledge of his product line. Greg is very thorough as well. I would recommend him to my friends and fa More

by Thor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great salesman worked the best deal for me and went above and beyond helping us get in the vehicle we wanted More

by goaliecoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Shi Bryan helped me with what I needed. Very knowledgeable and gave me the best experience. More

by Filippino8882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Service was quick and awesome. Truck runs better than new. Wish everything worked as well as this dealership. More

by csiegert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Chris Hamilton and Cassey Shaw were Extremely helpful and knowledgeable about the jeep and the leasing process. More

by jycbowers
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Good follow-up p p p p p p p p p pp p p p p More

by carlsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review regarding your recent visit and for your kind words. Your feedback is very important to us. Although your 4-Star review may describe a good experience, we obviously fell short in some way to deliver the level of experience you expect and deserve when you put your trust in the Klaben Team. I apologize for leaving you feeling anything less than completely satisfied. We share your feedback with our entire team and reflect on its content for use in coaching, counseling, and celebrating. Might I have a few more minutes of your time to gain additional insight? My personal contact information is below. We appreciate your business, but more important to us are the relationships we stand to gain and maintain based on trust and confidence. Thank you again for your honest and candid feedback. I and the entire Klaben Team remain at your service. Jeff Bryant 330-673-3139 ext 409

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