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Klaben Chrysler Jeep Dodge Ram

Kent, OH

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Employees
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Vehicles
4.9
7,583 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,583 reviews

November 13, 2024

Shi Crockett was a great help in finding me a Jeep Grand Cherokee that fit my wants and needs. More

by Bjwable
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2024

The service department just needs to listen to their customers more often in certain situations. More

by Dlhepner6264
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harley
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Nov 10, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Hello, Thank you for taking the time to leave us a review. Your feedback is extremely important to us and is a crucial part in making our departments better as a whole. Clearly our actions put you in a position to not be completely satisfied with your visit. This was not our intention and I apologize for your experience. That being said after researching through our database I was unable to find any information regarding your visit. I would love the opportunity to speak with you in regards to this visit in hopes to gain some insight and bring some resolution to this matter. I can be reached at any of the options below. Again, thank you for your feedback and we sincerely apologize for your experience. Looking forward to hearing from you soon! Sincerely, Jimmy Boone Service Manager Klaben Auto Stores 330-673-3139 Ext: 408 rboone@klaben.com Visit: www.klaben.com

November 09, 2024

Buying experience was amazing. Shi Crockett is knowledgeable and helped me find the perfect car within my budget. The buying process was smooth and hassle-free. More

by Lea Klak
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2024

Came in with my daughter to pick out her new car. Shi Crockett was great, knowledgeable, and helped her stay in her budget. Buying process was smooth with no pressure. I highly recommend More

by Jeff Klak
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2024

Recently purchased my car from Klaben. Brian Franklin is knowledgeable, helpful, and the finance process was smooth. Great experience More

by Lea Klak
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2024

Service was great. Took no time at all for my vehicle to be serviced and ready. Elizabeth was very nice and helpful during my time there More

by Gio Watkins
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Shi Crockett best sales man here very friendly great experience with him will be returning for sure More

by Traviskirbs
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Smooth process, friendly, all around great experience! Helped us get out of a gas hog truck and into an affordable SUV! More

by Cassidy h
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
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November 07, 2024

I always appreciate the service here. They listen to my concerns and check them out. They do a good job communicating. Joe was very helpful getting done what was needed. Melissa was great More

by whhenricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pasko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa ?
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November 07, 2024

I always appreciate the service here. They listen to my concerns and check them out. They do a good job communicating. Joe was very helpful getting done what was needed. Melissa was great More

by whhenricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pasko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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