King Windward Nissan

In the 2 weeks my wife and I been shopping around for a new car (for her), we've encountered every sort of "car salesman", including disinterested ones who sized us up from the moment we entered, and pushy new car (for her), we've encountered every sort of "car salesman", including disinterested ones who sized us up from the moment we entered, and pushy aggressive salesmen that attempted to bury us in something beyond our means. At King Windward Nissan we were greeted in a friendly manner. The salesman was very well knowleged in his inventory and answered all our questions honestly and never direct us to anything we weren't interested in. I would like to put a particular emphasis that the salesman continued to provide excellent customer service and gave us additional incentives even AFTER we informed him of our decision to purchase. This is a SUPER PLUS in my book. Let me take the opportunity to share (vent) some of the experiences we had at some of the other dealers before and after visiting King Windward Nissan... ------------------------------------ -[a car well above our budget] "C'mon in and sit down and we'll make it work for you" [...groan] -[when asked about how long a special delivery will take] "about a month" [later] "two months" [later when explaining it to my wife] "maybe three months to play it safe" [note: salesman @ windward Nissan said 3 months from the start] -[when asked if they had a car in stock at a dealer in Kakaako] "it at our other lot (in Aiea), my manager told me to drive you there" [No thanks, maybe we'll take a look later] "If I don't take you there, I wont get credit for the sale" [Could you give me your business card and I'll be sure to give you credit] "um..." [Then hesitantly hand me his name and number handwritten on notepaper] -[upon seeing the Nissan Versa for the first time in a used car lot] "This car is going for $12,000" [my wife falls in love with the car and joyously praises it] "Oh I'm think I'm mistaken, it's $13,000" -------------------------- Don't get me wrong, we had good experiences at many dealers as well, these were just the worst that stick out in our minds. :D Simply put, King Windward Nissan friendliest sales team best inventory (smaller than others... but more VARIETY OF COLORS) icing on the cake... THE BEST PRICE... ADVERTISED!!! beat the other dealers with ZERO haggling!!! Thanks, you guys ROCK! A+++++++++++++++++++++++++++++++++++ More

Lahela was awesome from beginning to end! I filled out an online inquiry at about 7:30pm and received an email and call back before they closed at 8pm. Was approved for financing with great pricing before I online inquiry at about 7:30pm and received an email and call back before they closed at 8pm. Was approved for financing with great pricing before I even set foot inside the dealership - not your typical "preapproved" but spend 4 hours at the dealership filling out applications and waiting for approval. When I actually did go into the dealership the next day, I test drove the car, did all the paperwork, and drove off with my new ("used") vehicle in less than 1.5 hours! Would definitely recommend Lahela to everyone who wants friendly, fast, honest service when shopping for a new car - I know I will go see Lahela again if/when I need to upgrade! More

King Windward Nissan has some very nice and patient sells. Cheryl is one of them, a very funny yet honest and knowledgeable lady. She literally could answer every single question i asked. She even spen sells. Cheryl is one of them, a very funny yet honest and knowledgeable lady. She literally could answer every single question i asked. She even spent awful lots of time to help us get a lower insurance quote. I was definitely happy with the service. Also, her boss-Sherman is also very friendly Thanks for everything Yours Kev More

I was very happy with the service!! Love my car I will I was very happy with the service!! Love my car I will definitely comeback for a new car!! Don't have much comments but happy to have responded t I was very happy with the service!! Love my car I will definitely comeback for a new car!! Don't have much comments but happy to have responded to the invitation from the dealer!! My previous car was a Nissan Titan as well 2008 Nissan is da bomb. Mahalo nui loa sylvianne More

MATT LAU WAS VERY HELPFUL TO ME. I LIVE ON A DIFFERENT ISLAND AND WAS ABLE TO PURCHASE MY CAR WITHOUT EVER HAVING TO BE THERE. HE COMMUNICATED TO ME THROUGH PHONE AND EMAIL AND WAS VERY PROMPT AND FRIEND ISLAND AND WAS ABLE TO PURCHASE MY CAR WITHOUT EVER HAVING TO BE THERE. HE COMMUNICATED TO ME THROUGH PHONE AND EMAIL AND WAS VERY PROMPT AND FRIENDLY. HE ASSURED ME EVERYTHING WOULD BE TAKEN CARED OF IT WAS. THEY SHIPPED THE CAR TO ME AND WHEN IT GOT HERE IT WAS IN PERFECT CONDITION. I WOULD HIGHLY RECOMMEND THEM TO ANYONE. THEY ALSO GAVE ME A GREAT DEAL ON THE PRICE WHICH INCLUDED SHIPPING THE CAR. I AM VERY HAPPY WITH MY PURCHASE. More

I was very pleased with the service that we received at King Windward dealership. I have only purchased high end cars for the last 20 years and have had good and bad experiences. I was very happy to find o King Windward dealership. I have only purchased high end cars for the last 20 years and have had good and bad experiences. I was very happy to find out that the service at King Windward was even better than BMW, Volvo and Mercedes. Our sales Person, Cheryl was very friendly and knowledgeable about the Truck we were looking at and due to her we decided to purchase a truck from Nissan verses Ford and Toyota. Cheryl understood our requirements and needs and was able to find exactly what we requested without wasting our time. I called her at 7 pm and said we are on our way and told her exactly what we were looking for. We only had 45 minutes. She met us at the front door with a big smile and umbrellas in her hands and we walked in the rain and test drove our truck. She explained many details and was so confident in what she was selling that we were sold. I have been a high end sales person for 25 years and it is not always easy to sell a sells person. Cheryl has a great sense of humor and honesty. She is a wonderful sales lady and represents the King Windward Nissan group well. The finance department was also wonderful to work with and gave us honest answers to our questions. They worked with us to find the BEST plan for our situation. My Son is thrilled and proud of his new truck and we would highly recommend King Windward to others. I would say that overall the King Windward group is a happy and well operating business and it shows in the type of people they have working for them. This positive feeling is felt by customers teh minute they walk in the front door. This truck purchase was a wonderful- fun experience and I hope that our relationship with this dealer continues as we have many more cars and trucks to purchase in the near future. More

Great service. Everyone that I dealt with at King Windward Nisson was exceptional. They went out of their way to make sure I got my new truck that day. Overall I had a great experience and look for Windward Nisson was exceptional. They went out of their way to make sure I got my new truck that day. Overall I had a great experience and look forward to dealing with King Windward Nisson for all my maintenance checks and car washes. Thanks for everything More

Matt Lau was an excellent salesman. Throughout the whole process he was very professional and helpful. During negotiations he was very fare and made the experience a good one. Usually that is the part of th process he was very professional and helpful. During negotiations he was very fare and made the experience a good one. Usually that is the part of the process that isn't comfortable but Matt Lau was polite and fair. I will be recommending this dealership and especially this professional salesman to friends and family. Thanks for everything. More

The reason why I came in and bought from your dealership was due to Matt Lau's responsiveness, professionalism and great customer service! He was the only one, out of 4 other dealerships that listened to w was due to Matt Lau's responsiveness, professionalism and great customer service! He was the only one, out of 4 other dealerships that listened to what I asked for (over the phone) and responded with exactly what I requested! I was sold before I walked into your dealership! More

The entire experience was wonderful. Quick and easy. Mike gave us all the information we needed to make an informed decision and then made the process quick and easy. I would recommend this dealership Mike gave us all the information we needed to make an informed decision and then made the process quick and easy. I would recommend this dealership and salesman to anyone interested in buying or leasing a car. More