Kia of Stockton

They were friendly and effectant. They diagnosed my car in a good space of time. They order my part They diagnosed my car in a good space of time. They order my part More

I had to take our car into them for a recall notice. They were wonderful and quick. Great customer service. They were wonderful and quick. Great customer service. More

Good service, direct and clear staff, nice test drive experience. Financing department was helpful and direct too. experience. Financing department was helpful and direct too. More

Jaclyn is an amazing service writer! always goes above and beyond. Love taking my car to Kia of Stockton always goes above and beyond. Love taking my car to Kia of Stockton More

Kia of stockton is professional , friendly and an efficient dealership. I had arranged vehicle maintenance and it was performed in less than an hour despite there being multiple cars in front of me. efficient dealership. I had arranged vehicle maintenance and it was performed in less than an hour despite there being multiple cars in front of me. Jaclyn was fast , proficient and checked my car in less than 5 minutes. I highly recommend kia of stockton More

I was greeted and assisted in a friendly and timely manner. My wait was not excessively long either. I was content with the service received. manner. My wait was not excessively long either. I was content with the service received. More

The customer service is wonderful. My service was done in a reasonable amount of time. My service was done in a reasonable amount of time. More

Jessie has always been great helping me and making sure I have the best experience. have the best experience. More

Kia of Stockton was very easy to work with, the employees were very kind, and nobody was pushy. They were all very professional people to work with. Clinton was a great salesman enjoyed working wit employees were very kind, and nobody was pushy. They were all very professional people to work with. Clinton was a great salesman enjoyed working with him. More

I was appreciative of your service writers knowledge and manner. It was nice to not be treated like an ignorant woman for a change. I also appreciated the department’s attention to my time frame. The estima manner. It was nice to not be treated like an ignorant woman for a change. I also appreciated the department’s attention to my time frame. The estimate listing the work you felt needed to be done was a surprise. Most of the work you felt needed to be done was based on work your facility did. I realize you have no way to know what I have had done at other facilities. I need you to know that I stopped going to your service center because of the way I was treated and the quality of the work that was done. It seemed that each and every time I used your services less was being done as promised by your company when I purchased the vehicle. On top of that I got to the point where I didn’t trust your company. I keep hoping that that feeling will change but from this last visit I don’t see any signs of improvement. There was an assessment of the vehicle and I noticed that there were some major signs that the individual doing the assessment wasn’t really doing an assessment. I had recently had a new tire put on the car and your assessment said that the tread was the same on all four tires. Don’t see how that would be possible. Also there’s a chip in the front windshield that was not indicated. The rear wiper blade is not in operational condition because I have not been able to get a replacement blade. After checking out the services you recommended the bill would be about $1,400.00. ????? Surprise. As you can see I may still have some problems with trust. More