Kia of Stockton

I was appreciative of your service writers knowledge and manner. It was nice to not be treated like an ignorant woman for a change. I also appreciated the department’s attention to my time frame. The estima manner. It was nice to not be treated like an ignorant woman for a change. I also appreciated the department’s attention to my time frame. The estimate listing the work you felt needed to be done was a surprise. Most of the work you felt needed to be done was based on work your facility did. I realize you have no way to know what I have had done at other facilities. I need you to know that I stopped going to your service center because of the way I was treated and the quality of the work that was done. It seemed that each and every time I used your services less was being done as promised by your company when I purchased the vehicle. On top of that I got to the point where I didn’t trust your company. I keep hoping that that feeling will change but from this last visit I don’t see any signs of improvement. There was an assessment of the vehicle and I noticed that there were some major signs that the individual doing the assessment wasn’t really doing an assessment. I had recently had a new tire put on the car and your assessment said that the tread was the same on all four tires. Don’t see how that would be possible. Also there’s a chip in the front windshield that was not indicated. The rear wiper blade is not in operational condition because I have not been able to get a replacement blade. After checking out the services you recommended the bill would be about $1,400.00. ????? Surprise. As you can see I may still have some problems with trust. More

Be careful, review carefully all the documentation before signing, they lower the value of my trade in $2000 in the paperwork without my knowledge. signing, they lower the value of my trade in $2000 in the paperwork without my knowledge. More

Great service, attentive sales person AJ. Great financial person as well. Excellent attention to detail and genuinely friendly. A plus plus!!!!? Great financial person as well. Excellent attention to detail and genuinely friendly. A plus plus!!!!? More

I bought my first car in the 1970’s and my sales experience with Paule Siggia was the best that either me or my wife have ever had. experience with Paule Siggia was the best that either me or my wife have ever had. More

Vehicle is was exactly what I was expecting, fast and friendly service. Got exactly what I was looking for!!!! friendly service. Got exactly what I was looking for!!!! More

From sales s to financing the guys where very attentive. Explained options and respected our opinions.They were excellent helpful and very expedient we were on our way home in our new car in no time. Explained options and respected our opinions.They were excellent helpful and very expedient we were on our way home in our new car in no time. More

dealership is nice. Jessie helps every time i come in for maintenance and he never gets things wrong. Jessie helps every time i come in for maintenance and he never gets things wrong. More

Customer service very helpful & friendly, one drawback, once customer service has prepared the paperwork for the work to be done, the wait is kinda long once customer service has prepared the paperwork for the work to be done, the wait is kinda long More

Kia of Stockton has safe and reliable vehicle's at an affordable price. Just went for an oil change and Service Advisor Karina Alba was extremely helpful and polite. Karina checked me in very quickly and affordable price. Just went for an oil change and Service Advisor Karina Alba was extremely helpful and polite. Karina checked me in very quickly and was able to squeeze my vehicle for two services that were needed. More

Prompt, polite and friendly service. Completed service within stated time. They ordered necessary part for update . Completed service within stated time. They ordered necessary part for update . More