Kia of Cleveland

Great Experience with Helpful Staff Our agent, Jon Cotton was extremely helpful. We had found the vehicle we were looking for online. When we arrived, he met with us, and helped us t Our agent, Jon Cotton was extremely helpful. We had found the vehicle we were looking for online. When we arrived, he met with us, and helped us through the process quickly and efficiently! More

Rude and Horrible Customer Service Drove 2 hours to look at a jeep. Listed at 22890. They were not willing to negotiate the price which was fine so I told them I wanted to think about Drove 2 hours to look at a jeep. Listed at 22890. They were not willing to negotiate the price which was fine so I told them I wanted to think about it. Afterwards the sales manager proceeded to come outside ask a few questions then after tore the quote paper in front of us and said "I'd hate to know I drove 2 hours to not buy a car". Absolutely rude and uncalled for. We will never recommend this so called "dealership" to anyone. More

Very attentive personnel. My new KIA Soul is well-maintained in this his dealer. I get reminder e-mails and promotions to keep my car up to date. Service price for maintenance My new KIA Soul is well-maintained in this his dealer. I get reminder e-mails and promotions to keep my car up to date. Service price for maintenance is affordable. The five-point inspection is very reliable. I moved to Cleveland from Puerto Rico. Mr. Jon Jefferson was very diligent to help me register my KIA-Soul to KIA Motor of America. More

Coupon for service Coupon $43.00 for "the works" actually cost 52.00. Service costs and recommendations are too much. Normal recommendations for service as per owner's m Coupon $43.00 for "the works" actually cost 52.00. Service costs and recommendations are too much. Normal recommendations for service as per owner's manual is 7500 miles. This service pushes 5000 miles. Trying to comply as I have lifetime warranty. Don't know if it is worth it. More

Come for the service and the salespeople First, the service department is top notch. Had an engine replaced, and the entire service department went above and beyond to ensure everything was First, the service department is top notch. Had an engine replaced, and the entire service department went above and beyond to ensure everything was handled quickly and correctly. After picking up our vehicle, we met with Jay Rose and looked at new vehicles. Jay was courteous, professional and great to work with. Go there to see him and the service department. More

Excellent First Car Buying Experience Sheila was wonderful to work with. She was prompt and came outside early (right when they opened). she was very personable and very genuine. Sheila Sheila was wonderful to work with. She was prompt and came outside early (right when they opened). she was very personable and very genuine. Sheila made me feel comfortable, as I wasn't sure what to expect never having purchased a car from a dealership before. Brandon did a fantastic job explaining the terms of the finance and paperwork. Both Sheila and Brandon did a great job ensuring everything was taken care of, so that I could wrap up and get to another appointment I had scheduled that day. Thank you both!! More

Excellent service from Jeremy Giesel Jeremy Geisel was my salesman at Kia of Cleveland. A very respectful young man. I will return to Kia of Cleveland for all my car needs. Jeremy Geisel was my salesman at Kia of Cleveland. A very respectful young man. I will return to Kia of Cleveland for all my car needs. More

All Around Outstanding! First time buying a new vehicle and I was literally walked through and explained everything making it simple and easy. Patrick and Andy managed to get First time buying a new vehicle and I was literally walked through and explained everything making it simple and easy. Patrick and Andy managed to get me a vehicle with a great price and interest rate while I didn't have that great of credit. I'm definitely going to do all my vehicle business with them & highly recommend anyone else to do the same. More

Best of the best! Jay, was great to work with, and made a usually crappy process of buying a car an absolute joy. Not having the best credit, or much money to put down, Jay, was great to work with, and made a usually crappy process of buying a car an absolute joy. Not having the best credit, or much money to put down, jay and the Kia of Cleveland team got me into a new car, with a reputable finance company for less then I was paying. Would recommend jay and the guys at Kia to my mother. Thanks again jay, and all the great folks at Kia of Cleveland! More

Amazing Salesperson Jay was very knowledgeable and helpful! I got a great car, great service, all because of my great salesperson! We look forward to working with Jay aga Jay was very knowledgeable and helpful! I got a great car, great service, all because of my great salesperson! We look forward to working with Jay again in the future with other car purchases. More