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Kia of Cleveland
Cleveland, TN
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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210 Reviews of Kia of Cleveland
July 11, 2012
This dealer did everything possible and then some to make our experience the best. When Kia North America did not come through, the local dealership did! our experience the best. When Kia North America did not come through, the local dealership did! More
by dthackster
Employees Worked With
Mike Hamby, Don Smith, and Gary Evans
July 09, 2012
The staff from salesman to filling out paperwork were very friendly, courteous, and knowledgeable. All staff were a pleasure to deal with. I love my Kia Soul!! very friendly, courteous, and knowledgeable. All staff were a pleasure to deal with. I love my Kia Soul!! More
by Wanda Elder
Employees Worked With
Brandon Brookshire
July 07, 2012
Our experience at this dealership was very positive. The people we came in contact with were very friendly and helpful. We feel like we got an excellent price for our trade-in and a very good price for the people we came in contact with were very friendly and helpful. We feel like we got an excellent price for our trade-in and a very good price for the new Kia we purchased. Our salesperson was very knowledgable and took the time to completely show us how to operate the different functions on our Sorento. The only thing I would change would be the time it took to complete our transaction. We were there for over 4 hours. They did offer us drinks and even offered to share their lunch with us. We gladly took the cold drinks since it was an extremely hot day. We are very pleased with our new vehicle and Kia of Cleveland, TN. More
by filyawhl
Employees Worked With
Roger Ruffin & Jeff Lawson
June 25, 2012
I was disappointed in our visit to Kia Cleveland. We came there looking to purchase a 2006 Kia Sorento. When we get there the car had 3 different tires on it and one was a spare. One of them was completely f there looking to purchase a 2006 Kia Sorento. When we get there the car had 3 different tires on it and one was a spare. One of them was completely flat and the back tail light was busted. So then we proceeded to look at a 2008 Kia Sorento parked right beside it. Once we opened the door to look inside, the smell was overwhelming. My 5 year old even said that it smelled bad. We went ahead and test drove it but when I get in, there was no gas in it and the gas light was on. The inside was dirty. You could see the layer of dirt and when we rubbed our finger across it, it was black. We went ahead and got the price that they would offer us. We were not impressed. We drove to Kia Chattanooga and bought the same 2008 Kia Sorento but with more options and for less that what we were offered at Cleveland. Maybe it was just a bad experience for us, but I would recommend going to Chattanooga first. More
by Jennifer Blevins
Employees Worked With
Multiple names
June 13, 2012
I inquired about a used vehicle which I wa co-signing for and was told by one sales person Charles that everything looks good and could prob get me in the vehicle. Charles advised me to come in as soon as po and was told by one sales person Charles that everything looks good and could prob get me in the vehicle. Charles advised me to come in as soon as possible and assured me my credit would not be ran until then. However, another sales person Jason contacted the person I wa co-signing for not long after and advised that they ran my credit and would be able to put it in my name. I had emailed Charles asking for an update since I was working. I received no email back and a number of hours later I got the chance to contact them. I spoke with Jason which advised the vehicle had been sold and hung up on me. Will never do business there again. More
by Showguy24
Employees Worked With
Charles and Jason
May 15, 2012
Outstanding! I have bought my share of cars and I have never had the great kind of service that Charles and Kia of Cleveland provided. I highly recommend them! Thanks again to Charles and Kia of Cleveland never had the great kind of service that Charles and Kia of Cleveland provided. I highly recommend them! Thanks again to Charles and Kia of Cleveland. More
by 60minman
Employees Worked With
Charles
April 14, 2012
I was looking for a Kia Soul in a specific color, a hard car to come by these days. Right from the start I found everyone I worked with very willing to go out of their way to help me. Usually the car buyi car to come by these days. Right from the start I found everyone I worked with very willing to go out of their way to help me. Usually the car buying process is not a pleasant one, but I must say this one was painless, even enjoyable. Good Job Guys! More
by dsrabian
Employees Worked With
Mike was awesome, Jeff very helpful, explained everything carefully. Rodger was also very helpful.
April 10, 2012
The folks at Kia of Cleveland were awesome. We were greeted as soon as we hit the lot. There was not any pressure nor was there over selling of the products on the lot. We enjoyed Nathan Pratt who sol greeted as soon as we hit the lot. There was not any pressure nor was there over selling of the products on the lot. We enjoyed Nathan Pratt who sold us the car. Again. Thanks, We are enjoying our new purchase. Clemente Aquino More
by Clemente3664
Employees Worked With
Nathan Pratt
March 31, 2012
Very pleased with experience. They did not have car that we wanted in stock, but took the time to locate and was able to have it in 2 days. Would recommend to anyone. Thanks we wanted in stock, but took the time to locate and was able to have it in 2 days. Would recommend to anyone. Thanks More
by mrrose
Employees Worked With
Barry & Mike
March 29, 2012
Our experiance at KIA of Cleveland, TN was wonderful, Jason Woodall and the person he was training were very honest and relaxing. the finance staf done everything possible to get us the best deal possibl Jason Woodall and the person he was training were very honest and relaxing. the finance staf done everything possible to get us the best deal possible. Overall on a scale of 1-10 I would rate our experiance a 10. I was explaining our experiance to my mother the night after buying the sorento and the following week she bought a 2012 RIO. I couldn't be happier. Thank you to all the staff at KIA of cleveland the pecan pie is on the way More
by jmeans67
Employees Worked With
Jason Woodall
