Kia of Cleveland

The Kia dealership of Cleveland, is very high class. I previously owned a Kia Sorento. I was extremely pleased with the vehicle and with any and all service I received. One Saturday afternoon, I met Mr. previously owned a Kia Sorento. I was extremely pleased with the vehicle and with any and all service I received. One Saturday afternoon, I met Mr. James Hargraves. He asked me if I was interested in trading in for a newer Kia. At first I hesitated, but, after taking a Kia Soul out for a test drive, I was so impressed (again) with the way the vehicle handled, the comfort of the ride....basically everything about it was great...including the gas mileage! Even though I was doing business with Mr. Hargraves, each one of the employees there were extremely friendly. I was offered refreshments which I have never seen before. After a short time of ironing out details and so on, I ended up with what I feel was a great deal on my new Kia Soul. In fact, when it was all said and done, my payments ended up 30 dollars less per month than my previous vehicle. To me that was important also. In addition, my vehicle insurance for this new vehicle did not go up one single dime! That is great, too. Thank you everyone at Kia of Cleveland. More

Everyone did a great job getting me into my new car. Amanda contacted me very quickly after submitting an inquiry on the website and set up an appointment for a test drive. Charles (sales) explained th Amanda contacted me very quickly after submitting an inquiry on the website and set up an appointment for a test drive. Charles (sales) explained the cars features then we went out for the test drive. After getting all the paperwork signed, he helped to set up some of the features on the car and explained a few more features in the car. Jeff (finance) got all of the paperwork together quickly, explained everything, everything signed, transferred and done. Overall, it was a fairly painless experience. A lot better than the honda "experience." What a mess that company is! It took some time to get everything worked out at Kia but in the end I am happy with the experience and of course with the new car. Job well done to everyone. More

This was my secound car purchase from this dealership. I really appriciated the service my wife and I were given from my sales Rep on up to managment from day one. Everyone was very helpfull and overall e really appriciated the service my wife and I were given from my sales Rep on up to managment from day one. Everyone was very helpfull and overall exceeded my expectations by far. Thank you again for all your help and I plan on coming back in the future for sure. More

When my husband and I arrived at the dealership, we were pleasantly surprised that we weren't accosted by vulcher-like salesmen. As a matter of fact we were free to walk and look, but when questions arose, pleasantly surprised that we weren't accosted by vulcher-like salesmen. As a matter of fact we were free to walk and look, but when questions arose, we found Gary Evans nearby with all the answers. Gary was not pushy (thank goodness, or we might have driven away!). He was informative, knowledgeable, polite, customer oriented, and willing to go the extra mile with us. His kind demeanor relaxed us and removed our defenses, and thus my husband who only came to look, quickly made a decision to purchase. My experience with the business manager, Jeff Lawson, was equally agreeable. I came back the next day to purchase the car, but had to be signed, sealed, delivered and out of the door by a certain time. Jeff quickly shuffled papers, explained everything thoroughly and had me out in the nick of time. Couldn't have better service than this...anywhere! I will definitely bring my Optima Limited Edition back to the dealership for service, and I will definitely recommend Kia products (our older car is a Kia also). I will also recommend potential buyers to visit your dealership. Kudos! More

Gary Evans was a GREAT salesman and the company was GREAT to do business with. I'll be back for sevice. I will refer everyone to this auto dealer. to do business with. I'll be back for sevice. I will refer everyone to this auto dealer. More

Jason was very friendly and the entire sales staff helped me out throughout the entire process of purchasing my vehicle. I am happy with my service and looking forward to continued service with them. Great f me out throughout the entire process of purchasing my vehicle. I am happy with my service and looking forward to continued service with them. Great first time car buying experience at a dealer as I have been used to dealing with individual sellers in the past. I only wish they would have filled up the gas tank before I left because I was on Empty when driving off the lot and had to fill up the tank on my own dime after purchasing from them. More

Roger was so nice and attentive to what I voiced I liked. Jeff worked extra hard to lower my payment and get me a better finance rate. Benny went over initial paperwork and was super nice! The BEST liked. Jeff worked extra hard to lower my payment and get me a better finance rate. Benny went over initial paperwork and was super nice! The BEST expperience ever at any dealership!!! More

My husband and I were not expecting to buy a car because our present Kia Sportage was in good condition but we were rear-ended by another driver when stopped at a red light. Our car was totaled and and we w our present Kia Sportage was in good condition but we were rear-ended by another driver when stopped at a red light. Our car was totaled and and we were able to walk away with bruised ribs! Car shopping was easy with Berry at Kia of Cleveland. He listened to our wants and needs of the car we wanted and worked with us to be able to purchase the car with low financing and and all the wants and needs we wanted to replace our car. This is our 3rd Kia Sportage we have purchased. Now that says something about Kia and their staff! More

I chose Kia of Cleveland because my parents and I had the worst experience with Kia of Chattanooga. I was greeted upon arrival and I explained what car I was interested in purchasing. Kevin gave me a worki worst experience with Kia of Chattanooga. I was greeted upon arrival and I explained what car I was interested in purchasing. Kevin gave me a working outline of how he could help and the "bottom line" price for the car. I loved how he could give me a straight answer and that assured me I could trust the dealership and do business with them. He also went to pick up my car from the other Kia dealership. Jeff, in the finance department, was also wonderful and explained each piece of paperwork in simple terms, very patient and respectful. And was willing to work with my limited budget. This was also my first car and there was no stress involved with buying my car. They were very knowledgable of their products and explained the auto services I would receive. I would definitely recommend this dealership. More

Barry Snyder met us in the parking lot shortly after we arrived.He asked what we were looking for and we said a fully loaded KIA Optima.He took us right too the car we wanted and then gave it a test drive. arrived.He asked what we were looking for and we said a fully loaded KIA Optima.He took us right too the car we wanted and then gave it a test drive.During that time,he was telling us about the warranty coverage,and after that,we were sold. Barry an the Financial Department went out of there way,too put us in this car.Afterwards Barry showed us how to operate all the controls in the car and even went out of his way to program our cell phone into the bluetooth.We have purchased three KIAs from three different dealers,and KIA OF Cleveland was the Best.WE WOULD HIGHLY RECOMMEND KIA OF CLEVELAND. Larry & Elizabeth More