Kia of Cleveland

Awesome Service! Ask for Jacob Kia of Cleveland is number one for best service in my book. Everything was quick and easy and I was able to walk out with a low mileage 2014 Kia Optim Kia of Cleveland is number one for best service in my book. Everything was quick and easy and I was able to walk out with a low mileage 2014 Kia Optima for the price I wanted! Jacob was super helpful and very personable. He made car shopping fun!! I would HIGHLY recommend buying a car from Jacob! More

Very friendly, no pressure and excellent service. I purchased my second Kia from this dealership. What brought me back was the no pressure, friendly sales people and the service department. Jake in th I purchased my second Kia from this dealership. What brought me back was the no pressure, friendly sales people and the service department. Jake in the service department has been very friendly, accommodating and helpful. More

Fast and friendly emergency service I was driving my own 2014 Kia Sorento for my church in Marietta, GA, on a mission trip in Cleveland, TN. One of my door handles pulled off when we we I was driving my own 2014 Kia Sorento for my church in Marietta, GA, on a mission trip in Cleveland, TN. One of my door handles pulled off when we were trying to leave our mission site. We called Kia of Cleveland while we were in route back to our motel, to ask if they could be of any help. They told us to come on in, which we did without even cleaning up from our construction site. They had the part, put it on, and we were on our way in a very timely manner. Even though I hadn't purchased the car from them, they gave amazingly fast and friendly service. Everyone there treated us as is we were part of their community. More

Amazing experience. The purchase of a vehicle is usually a very stressful, not always fun adventure. I can honestly say our Kia of Cleveland interaction was totally diffe The purchase of a vehicle is usually a very stressful, not always fun adventure. I can honestly say our Kia of Cleveland interaction was totally different. From an initial email, to dealership visit, to test drive, to settling on a purchase price, my wife and I were treated kind, with respect, and we were as comfortable in the dealership, as we would have been in our own living room. Hats off to John and Nathan for making our purchase indeed one to fondly remember! No issues or problems whatsoever. They went the extra mile! Darrell and Susan More

Thanks Cleveland Kia Being a two time Kia owner, there was no doubt in my mind my next vehicle was going to be a Kia. I went into Cleveland Kia with no expectations. I was Being a two time Kia owner, there was no doubt in my mind my next vehicle was going to be a Kia. I went into Cleveland Kia with no expectations. I was currently paying four times more than what my vehicle was worth. I was just browsing to see what the new Kia's were like for a future purchase after I paid my current vehicle off. Tony and Jacob were amazing. They worked hard and got me approved for a 2016 and I drove it off the lot the same day. I never imagined I would be driving a 2016 Sorento. By far the best customer service experience I have ever had. I am recommending them to everyone I know. More

Best purchase Experince Ever I went on the internet to Kia of Cleveland for pre-approval. The next morning I was contacted by Tony Walker the Internet manager who informed me I wa I went on the internet to Kia of Cleveland for pre-approval. The next morning I was contacted by Tony Walker the Internet manager who informed me I was approved. I went to the dealership in the afternoon and picked out a vehicle. I left for a Dr.. Appt. And when I came back to the dealership my car was detailed and fueled up. Zach the finance guy had all my paperwork ready to sign. Smoothest, fastest purchase ever. Tony even took my phone and downloaded Uvo and educated me on the technology in my car via Bluetooth. They have earned my future business. More

Amazing Customer Service Tony was amazing. He went above and beyond to get me in my new car, and I drove it off of the lot the next day completely happy (The first day, I went Tony was amazing. He went above and beyond to get me in my new car, and I drove it off of the lot the next day completely happy (The first day, I went when they were about to close. It would have been even quicker had I went at an earlier time). Everyone there is so kind and willing to do what they need to do to make you satisfied. I will definitely recommend this dealer to friends, and I will not hesitate to come back and purchase another vehicle here in the future. More

Compliments to Cleveland Kia We have purchased many vehicles during the past 40 years, from Atlanta, GA to Denver CO, but never better customer service than Cleveland Kia. John Wo We have purchased many vehicles during the past 40 years, from Atlanta, GA to Denver CO, but never better customer service than Cleveland Kia. John Woodall and Nathan Howard made our new Kia Sorento purchase so pleasant with no haggling, it didn't even feel like we were in a car dealership!! We love our new Kia and would gladly recommend Cleveland Kia to anyone. We look forward to working with them for all our service visits, because we are certain that we will be in good hands. More

Best CUSTOMER SERVICE Ever!!!!!! Matt Hundley was my salesperson he was amazing very friendly and knowledgeable he wasn't pushy just very pleasant to be around. The manager Charlie D Matt Hundley was my salesperson he was amazing very friendly and knowledgeable he wasn't pushy just very pleasant to be around. The manager Charlie Durham was very nice and so laid back and that always makes u feel better considering you are making a big decision. And the finance guy was the nicest and had the best sense of humor. The whole experience was amazing the entire staff was great. When u visit this dealership u will not be disappointed because they are amazing and want to make sure you are very happy. More

Tony Rocks! I bought a new Soul six month ago from Tony but decided it just wasn't for me. I wanted a convertible. So, I called Tony up to see if he could help me I bought a new Soul six month ago from Tony but decided it just wasn't for me. I wanted a convertible. So, I called Tony up to see if he could help me find one even though it wouldn't be a Kia. He helped me find something better than I even had in mind. Tony drove all the way to Atlanta to pick it up for me (he even had to sit and wait over an hour for them to make a new key). All I had to do was go pick it up at Kia after it was all shiny and full of gas. I got more for my trade-in than I had anticipated AND Nathan found me a much better interest rate! More