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Kia of Auburn

Auburn, AL

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756 Reviews

1687 S College Street

Auburn, AL

36832

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756 Reviews of Kia of Auburn

June 14, 2018

Dealership review Great experience. Taylor worked hard to get us a great deal on our 2018 Kia Optima. I would definitely recommend Kiia of Auburn and Taylor to anyone l More

by Mann47
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor Rowell
June 12, 2018

Taylor is soooo awesome We had a blast working with Taylor. He was humble and kind and super eager to please us. He made the stressful act of buying a car an easy and enjoya More

by Larkin Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Rowell
February 20, 2018

Awful I’ve recently purchased a brand new vehicle from Taylor Rowell and a week later it needs a new engine. Natasha Gunn was supposed to complete my purcha More

by HillT
Recommend Dealer
No
Employees Worked With
Taylor Rowell, Natasha Gunn
Mar 28, 2018 -

Kia of Auburn responded

Hello Ms. Hill, Thank you first of all for choosing to purchase your second new car from us. Also, I hope you can accept our apology for the difficult time you have had because of the engine. While some things are just out of our control, I know that you have come to expect from us the stellar service you deserve, and the stellar performance from the KIA products you purchase. Failing in any area of customer service or product performance is just not acceptable. I hope you have been enjoying your (new) new KIA. After your engine failure, we all were happy to be able to get you one that was a year newer, and with a lower payment! I hope the sting of our failure was completely covered over by these latter actions. We truly want you to be happy. Kind regards, David Hughes, Internet Sales Manager.

January 24, 2018

Great Taylor was great. He’s quick and to the point and makes you feel comfortable the whole time. Andrew Garcia was friendly and cool way to end the deal. More

by Ctg14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Rowell, Andrew Garcia
January 22, 2018

Great service My father and I came in to purchase a new car but were unsure of the type we wanted. Demitri helped me test drive and decide on the Optima S. Taylor h More

by C Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demitri , Taylor Rowell
January 21, 2018

Kia Optima I recently had the pleasure of becoming a new owner of a Kia Optima thanks to Taylor Rowell! He was an excellent person to talk business with. I told More

by Hany-Tay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Rowell
January 09, 2018

Very Upset! I spoke to Kia Last Saturday early when my car would not start- they suggested the battery might be bad. I got my car jumped off and took it to O'Reil More

by Dennis Lollar
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
September 12, 2017

Great Experience Great Customer Service. Tara went above and beyond to get us the car that we wanted and at the price we wanted to spend. I would highly recommend goi More

by crymadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Case
September 05, 2017

Grrat Bought a car today and the Kia of auburn guys were amazing. They went beyond the call of duty to get me into the perfect car. I wanted to thank Peter More

by Shauna M Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter smith, Brandon Gray, Ryan Oberloh
September 02, 2017

Great experience! Andrew Garcia was awesome! Totally made my day and was very helpful through the entire experience. He answered all of my questions and was very patien More

by xxxxxx#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Garcia
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