Keyes Lexus

Service Dept. is very professional and timely! Mike and the staff were awesome. Great service. Their knowledge about each vehicle is excellent. I have been taking our cars there for many years. Mike and the staff were awesome. Great service. Their knowledge about each vehicle is excellent. I have been taking our cars there for many years. More

Fixed on Time Checked in on time, and brakes fixed in a timely manner. I was going to wait, but they even offered to give me a loaner so I could go home and come b Checked in on time, and brakes fixed in a timely manner. I was going to wait, but they even offered to give me a loaner so I could go home and come back at my leisure. More

Bill was outstanding and cared about my Lexus ES 300 Bill was great. He kept me updated on the process of the repairs on my Lexus ES 300. He was very careing about the costs of the service. But It stil Bill was great. He kept me updated on the process of the repairs on my Lexus ES 300. He was very careing about the costs of the service. But It still was a lot of money. 😩 More

Excellent Service Anthony is an excellent service rep...he's professional, knowledgeable and friendly. Everyone at the dealership is helpful and courteous. I've been us Anthony is an excellent service rep...he's professional, knowledgeable and friendly. Everyone at the dealership is helpful and courteous. I've been using this dealership for service for over 11 years! More

Wonderful I've been getting my car serviced here for 5 years now. I once went to another dealership that was closer to home, but after talking with the service I've been getting my car serviced here for 5 years now. I once went to another dealership that was closer to home, but after talking with the service guy I immediately collected my car and went to Keys Lexus Van Nuys. Mike got me in right away without an appointment. I will never go the another dealership again, the drive is well worth it. Everyone here is welcoming, friendly and efficient. Mike always keeps me informed during service and there is never a surprise cost. I always wait for my car but am always offered a loaner. When my car is done it always comes to me me clean and shiny. More

Great job Patience and helped a lot with everything nice people made everything easier Pedro was so helpful now I have my dream car thanks to them Patience and helped a lot with everything nice people made everything easier Pedro was so helpful now I have my dream car thanks to them More

Service experience Enjoy working with Bill in service. He is attentive, friendly and gets things done. Asks the right questions to prompt me to think about how my SUV Enjoy working with Bill in service. He is attentive, friendly and gets things done. Asks the right questions to prompt me to think about how my SUV is working and performing. Thank you Shari Frazier More

1st service After I purchased a new 2018 RX-350 SUV LEXUS in January, it was my first experience to get it serviced for it's first scheduled maintenance . Gettin After I purchased a new 2018 RX-350 SUV LEXUS in January, it was my first experience to get it serviced for it's first scheduled maintenance . Getting ready for a road trip vacation, I needed to make sure that my automobile was maintained for safety and service. No problem with Keyes Lexus. Service Mgr KAM took me aside , assured me that all would be looked at completely. And a full report was repaired after the service was done. The multi point inspection was explained in detail. And even the alignment was checked out with only limited miles driven at this time. Customer lounge was comfortable and the service was performed in a timely manner. No complaints from me. Satisfaction. Omar .. Parts dept ... helped me with key chain busted .... too .... More

Amazing Experience Everyone was so helpful and knowledgeable, Keyes Lexus made buying a new car seem effortless. I am really happy with the deal I got on my new lease. Everyone was so helpful and knowledgeable, Keyes Lexus made buying a new car seem effortless. I am really happy with the deal I got on my new lease. More

Great Lexus Dealer We Keep Going Back To Keyes Lexus in Van Nuys is a wonderful dealership and we have been leasing cars from them for over 20 years. Sales and Service Depts. are great, profe Keyes Lexus in Van Nuys is a wonderful dealership and we have been leasing cars from them for over 20 years. Sales and Service Depts. are great, professional and friendly. Danecia is currently our service advisor and she has always been great. More