Keyes Lexus

Bill Horvat is the best service rep ever! Bill Horvat is the reason I continue to come to Keyes Lexus for servicing. He takes good care of me and my car and makes me feel confident in the serv Bill Horvat is the reason I continue to come to Keyes Lexus for servicing. He takes good care of me and my car and makes me feel confident in the service provided. More

Everything Fine I Always have a good experience here. Bill was very helpful and explained everything clearly. I didn't have to wait long either. Will be back When I I Always have a good experience here. Bill was very helpful and explained everything clearly. I didn't have to wait long either. Will be back When I need service. More

Bumper & Wheel Well Repairs, 100k Maintenance Ali A. was excellent & most helpful. He efficiently assisted meanwhile working diligently with my Insurance adjuster. He thoroughly patiently explain Ali A. was excellent & most helpful. He efficiently assisted meanwhile working diligently with my Insurance adjuster. He thoroughly patiently explained all my concerns regarding this last visit at the Van Nuys Lexus dealer. More

Helpful Excellent service. I would definitely recommend this dealership and service station to others. Anthony and his team is wonderful and always great to c Excellent service. I would definitely recommend this dealership and service station to others. Anthony and his team is wonderful and always great to customer. Great job! More

Mike Nazari, always a five star service. Mike's excellent service has kept my husband and myself coming back for the past ten plus years. The facility is well maintain and inviting. Love th Mike's excellent service has kept my husband and myself coming back for the past ten plus years. The facility is well maintain and inviting. Love the cookies. More

15 K SERVICE DEALERSHIP IS STATE OF THE ART WTH WORKSPACE IF NEEDED. STAFF IS ALWAYS FRIENDLY, RIGHT DOWN TO THE EMPLOYEES THAT BRING YOUR CAR OUT WHEN FINISHED. DEALERSHIP IS STATE OF THE ART WTH WORKSPACE IF NEEDED. STAFF IS ALWAYS FRIENDLY, RIGHT DOWN TO THE EMPLOYEES THAT BRING YOUR CAR OUT WHEN FINISHED. ONLY THING WE ARE NOT "CRAZY" ABOUT IS THAT THE DEALERSHIP HAS ITS GUIDELINES FOR WHAT IS NEEDED AT EACH VISIT AND THAT DOES NOT ALWAYS ALIGN WITH WHAT IS RECOMMENDED BY THE MANUFACTURER. I WISH THERE WOULD BE AN OPTION TO CHOOSE WHICH SERVICE YOU WOULD LIKE, DEALERSHIP RECOMMENDED OR MANUFACTURER RECOMMENDED. More

Excellent customer service Everyone at the dealer treated us so well and with so much respect.Dany the VIP sales manager is so kind and friendly and we are not even VIP s but he Everyone at the dealer treated us so well and with so much respect.Dany the VIP sales manager is so kind and friendly and we are not even VIP s but he treated us like VIPs Thank you everyone, The Cienfuegos Family. More

warrantee service Our three year old Lexus had a dead battery, and lots of corrosion on the terminal. I thought at that point it was out of warrantee. All was repaired Our three year old Lexus had a dead battery, and lots of corrosion on the terminal. I thought at that point it was out of warrantee. All was repaired at no cost and the car was washed before we picked it up. It looked better than when we brought it in. More

Well organized and professional This Lexus dealership feels organized and professional. The service on the car is excellent. The waiting area is a pleasure to sit in. Mike Nazari t This Lexus dealership feels organized and professional. The service on the car is excellent. The waiting area is a pleasure to sit in. Mike Nazari the man who takes care of me is terrific at his job. More

Dash replacement Iman was super helpful and got our car fixed quickly and provided us with a loaner car. It was a great and easy experience. Thank you! Iman was super helpful and got our car fixed quickly and provided us with a loaner car. It was a great and easy experience. Thank you! More