Keyes Lexus

35K Service As always Danecia provided excellent service, and stayed in contact throughout the process to make sure I was informed about the repairs my vehicle ne As always Danecia provided excellent service, and stayed in contact throughout the process to make sure I was informed about the repairs my vehicle needed. More

First Service 5000 miles Mike was great! Told him I was going to wait for my vehicle and he had me out in 1 hour much to the envy of other customers in the waiting room. Best Mike was great! Told him I was going to wait for my vehicle and he had me out in 1 hour much to the envy of other customers in the waiting room. Best demonstrated practices and will definitely request Mike for my next scheduled maintenance. More

Service I really like going to this dealership for convenience. They are pretty quick and i have a space to do work as well while i wait. I really like going to this dealership for convenience. They are pretty quick and i have a space to do work as well while i wait. More

Excellent service I personally like the service at Lexus Van Nuys because the mechanics use advanced technology to check out vehicles, use the dealer parts, and advise I personally like the service at Lexus Van Nuys because the mechanics use advanced technology to check out vehicles, use the dealer parts, and advise customer of all the car needs in order to perform accurately when driving. And while I waited can have a cup of coffee. Thanks!! More

service representative Mike Nazari is a great representative. he takes time with you and explains what will be done. He is understanding of my husband being disabled and th Mike Nazari is a great representative. he takes time with you and explains what will be done. He is understanding of my husband being disabled and that I need to get home asap. More

Excellent I have used Lexus Van Nuys for many years. This is the first time I have had Mike Nazari help me and I was VERY pleased. I have my new Lexus and the I have used Lexus Van Nuys for many years. This is the first time I have had Mike Nazari help me and I was VERY pleased. I have my new Lexus and the first service was to take about two hours since it was crowded. I was hoping not to wait that long and Mike managed to get me in and out in an hour and a half. He was so friendly and efficient. Kudos to his assistance. More

Great Service Experience Friendly, timely, customer oriented service. Even went for test drive with tech and learned a few things. Washed and sparkling on return. Thx! Will re Friendly, timely, customer oriented service. Even went for test drive with tech and learned a few things. Washed and sparkling on return. Thx! Will return!! More

Mike is amazing! Thank you as always for your assistance Mike. I really appreciate you!!!! Go see mike for any service needs - he will take care of you. Thank you as always for your assistance Mike. I really appreciate you!!!! Go see mike for any service needs - he will take care of you. More

Good service Did what was needed in the amount of time expected and kept me in the loop. All employees were friendly and courteous. Thank you for your assistance. Did what was needed in the amount of time expected and kept me in the loop. All employees were friendly and courteous. Thank you for your assistance. More

Great experience even long distance! Chris Ward helped us out buying a vehicle from out of state. When the car was delivered to our door it was just as described! Smooth experience! We r Chris Ward helped us out buying a vehicle from out of state. When the car was delivered to our door it was just as described! Smooth experience! We recommend giving Chris a call!! More