Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Scheduled Service This was a scheduled service on my Lexus ES. Bill Horvat, my service specialist, set up may time to arrive and how long service would take since I wa This was a scheduled service on my Lexus ES. Bill Horvat, my service specialist, set up may time to arrive and how long service would take since I wait for my car. He said it would take 2 hours and that's exactly how long it took. Thanks Bill. More
On time and washed car When the time estimate for service is actually met, that is a plus! Nice environment to wait on car. Good communication re timing while you're there When the time estimate for service is actually met, that is a plus! Nice environment to wait on car. Good communication re timing while you're there. Washed car. Can't ask for much more! More
Fast, efficient and friendly.. I really love dealing with Keyes Lexus for maintenance. I always receive great service and the employees are all very friendly and accommodating. Lif I really love dealing with Keyes Lexus for maintenance. I always receive great service and the employees are all very friendly and accommodating. Life is busy but they make getting my car serviced pretty painless. I can schedule via text and be done with it. Thank you Elizabeth and Allen for making the last service super easy. More
See below. The service took a little longer than I anticipated but I came prepared with my book and also enjoyed your USA Today, Wall Street Journal, cookies and The service took a little longer than I anticipated but I came prepared with my book and also enjoyed your USA Today, Wall Street Journal, cookies and latte. Frankly, I appreciated the opportunity to just relax...but perhaps you should install a small restaurant on the property. More
Two cars en one Month Thanks excellent service Two cars in one month I loved my new NX300 sport Lexus orange Y ES300H Lexus in color white thanks all for your amazin Thanks excellent service Two cars in one month I loved my new NX300 sport Lexus orange Y ES300H Lexus in color white thanks all for your amazing work More
Great vehicle/Excellent price. This it the fourth vehicle we have bought or leased from Keyes. The experience seems to get better each time. This time, we drove 400 miles to lease This it the fourth vehicle we have bought or leased from Keyes. The experience seems to get better each time. This time, we drove 400 miles to lease from Keyes. They had the RX 450h that we wanted at the best price. More
Excellent friendly service but cleaning should have been bet My service was excellent but when my car was returned clean on the outside the inside was dirty and dusty. There was even some trash left in the cups. My service was excellent but when my car was returned clean on the outside the inside was dirty and dusty. There was even some trash left in the cups. For a $3700 service charge the inside should have been At least wiped down. More
taken care of quickly and efficiently by Anthony Pastoral I have purchased and leased several vehicles from this dealership and worked with Steve Wolpa in that regard who is excellent. This experience was a2 I have purchased and leased several vehicles from this dealership and worked with Steve Wolpa in that regard who is excellent. This experience was a20,00 mile check-up for my car and went exceedingly well. The only hiccup was having the Lyft drive pick me up from the dealership which took sevreal extra minutes. More
a regular service for my IS350. I stopped by this dealership for my regular oil change. Service went well and my service advisor was very helpful. I would recommend this dealership f I stopped by this dealership for my regular oil change. Service went well and my service advisor was very helpful. I would recommend this dealership for service in the future. More
Best Car Buying Experience Ever I have been buying and leasing cars for over 40 years and this was the easiest and most pleasant experience I have ever had. They even delivered my n I have been buying and leasing cars for over 40 years and this was the easiest and most pleasant experience I have ever had. They even delivered my new RX350 to my office and carefully explained all of the features to me. More