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Keyes Lexus

Van Nuys, CA

4.7
1,699 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,699 Reviews of Keyes Lexus

December 10, 2024

it was good, I am a returning customer, replacing my lease car. Expected the same service that I had 3 years ago. More

by mylexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AK (he did not really introduced his name at first)
Dec 13, 2024 -

Keyes Lexus responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Bill Horvat always provides the BEST SERVICE, he has been my service advisor for 8 years... Thank you Bill More

by esmeraldasandifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
Dec 13, 2024 -

Keyes Lexus responded

xxxx, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2024

Joe was knowledgeable and took the time to explain what was needed at my service appointment. More

by Lvinnecour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Broytman
Dec 12, 2024 -

Keyes Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

Great dealership with great experience. Certainly beat out the deals from other dealerships and had a lot of vareity of cars. More

by Edgar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Khalaf
Dec 12, 2024 -

Keyes Lexus responded

Hi Edgar, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Great customer service Loaner Car was new and clean The service department was super fast Waiting area was nice with good coffee and fast WiFi Big thank you!!! More

by jeffrey.neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
Nov 29, 2024 -

Keyes Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 26, 2024

Five-Star Experience with Michael at Lexus – Highly Recommend! I can’t say enough good things about my experience with Michael at Lexus! From the moment I walked in, he made me feel welcomed and lis More

by Araceli Vidal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 28, 2024 -

Keyes Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Great service and respect overall I give them unlimited stars for professional work and customer service thank you very much for helping me. More

by Sam.alrohany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed and Ahmed and John , Sam Jones, Saeid Hadayeghparast, Q Askari, George Assatouri, Pedro Hernandez
Nov 18, 2024 -

Keyes Lexus responded

Hi Sam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

A great car buying experience! Alfred called to say there were a few models we were interested in on the lot. We came to test drive the vehicles and chose the one we enjoyed drivi More

by Jltaylor1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Martinez Rojas and Sam Kalbassi
Oct 18, 2024 -

Keyes Lexus responded

Thank you for the positive review! We're glad Alfred and Sam provided a great car buying experience for you. We look forward to assisting you with your future purchases at Keyes Lexus.

October 08, 2024

Alfreda and Lasso helped me with my dream car and purchase IS500 26th unit out of 480. More

by Archiechau13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfreda & Lasso
Oct 18, 2024 -

Keyes Lexus responded

Thank you for sharing your experience! We're delighted that Alfreda and Lasso helped you find your dream car, the IS500. Thanks again for choosing Keyes Lexus!

September 17, 2024

They worked fast to get me back in my car, excellent communication,fixed all issues More

by matt.betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
Oct 18, 2024 -

Keyes Lexus responded

Thank you for your review! We're pleased to hear that we were able to quickly address the issues with your car and provide excellent communication throughout the process.