Keyes Lexus
Van Nuys, CA
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1,696 Reviews of Keyes Lexus
Great customer service Loaner Car was new and clean The service department was super fast Waiting area was nice with good coffee and fast WiFi Big thank you!!! The service department was super fast Waiting area was nice with good coffee and fast WiFi Big thank you!!! More
Five-Star Experience with Michael at Lexus – Highly Recommend! I can’t say enough good things about my experience with Michael at Lexus! From the moment I walked in, he made me feel welcomed and lis Recommend! I can’t say enough good things about my experience with Michael at Lexus! From the moment I walked in, he made me feel welcomed and listened to all my preferences and needs for a new vehicle. His knowledge of the Lexus lineup is impressive, and he took the time to walk me through all my options without any pressure or upselling. Michael made the entire car-buying process smooth and stress-free. He answered all my questions thoroughly, gave me clear, honest information about pricing and financing options, and worked hard to find the best deal for me. I truly appreciated his transparency and dedication to making sure I got exactly what I wanted. Not only is Michael a true professional, but he genuinely cares about his clients. He followed up after my purchase to ensure I was satisfied with my vehicle. If you’re looking for a knowledgeable, trustworthy, and friendly salesman who will go above and beyond, I highly recommend Michael at Lexus. His exceptional customer service and commitment to excellence make him the best in the business. I’m thrilled with my new car and couldn’t have asked for a better experience. Five stars all the way! More
Great service and respect overall I give them unlimited stars for professional work and customer service thank you very much for helping me. stars for professional work and customer service thank you very much for helping me. More
A great car buying experience! Alfred called to say there were a few models we were interested in on the lot. We came to test drive the vehicles and chose the one we enjoyed drivi Alfred called to say there were a few models we were interested in on the lot. We came to test drive the vehicles and chose the one we enjoyed driving best. Then we had a quick and flawless purchasing process. Sam and Alfred sped up the process, got us all the accessories we asked for, and even threw in a few we didn't. I would definitely look to Keyes Van Nuys for another purchase in the future. More
I had a great experience on my last visit, Alejo made sure I was taken care of even though I was not assigned to him at first. He was transparent about service and kept me updated, the service attendant sure I was taken care of even though I was not assigned to him at first. He was transparent about service and kept me updated, the service attendants when you pull in were also very friendly and helpful More