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Keyes Lexus
Van Nuys, CA
1,699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,699 Reviews of Keyes Lexus
July 30, 2012
I had interactions with Mr. Phillip Barnett, a product Demonstrator. He was a pleasant and fine gentleman and showed an enormous coutesy to me and my wife with extermely professional manner. I will not h Demonstrator. He was a pleasant and fine gentleman and showed an enormous coutesy to me and my wife with extermely professional manner. I will not hesitate to introduce my friends to him for the purchase of new Lexus in the future. More
by noheepark
July 30, 2012
The day before yesterday I leased a 2012 Lexus ES-350 from Keyes Lexus. I dealt with Mark Malek. Mark was a pleasure to deal with. The terms of the lease were outstanding...much more competitive than from Keyes Lexus. I dealt with Mark Malek. Mark was a pleasure to deal with. The terms of the lease were outstanding...much more competitive than any other I obtained. The facilities are spectacular...like a 5 star hotel...very customer centered. I cannot recommend Keyes Lexus and Mark Malek in particular highly enough1! More
by drsga
Employees Worked With
Mark Malek
July 12, 2012
We had great experience leasing new car. Timmy was very professional and helpfull. Thank you very much. Everything was fast. I will enjoy my car. professional and helpfull. Thank you very much. Everything was fast. I will enjoy my car. More
by Leon Tsipis
Employees Worked With
Timmy and Ryan Gallante
July 07, 2012
Lexus has quality automibiles, and this dealership has excellent customer service and precertified warranties that keep me coming back. I got a RX350, it is so comfortable and luxurious and it is really t excellent customer service and precertified warranties that keep me coming back. I got a RX350, it is so comfortable and luxurious and it is really taking care of all my needs with navigation, backup camera and parking sensors. The sales associate, Bella, was outstanding,very thorough and answered all my concerns. Elated driving home with this silver beauty. More
by anthonybank
June 25, 2012
The experience I had with Keyes Lexus was outstanding in terms of service and professionalism. Just depend on the price of the vehicle. Otherwise all was great. The process they went through the sales trans terms of service and professionalism. Just depend on the price of the vehicle. Otherwise all was great. The process they went through the sales transaction was impressive in the sense that everybody in their own specialty is doing their job at utmost efficiency and professionalism. I'm very impressed and would recommend this dealer to my friends and relative. Purchase was easy from A to Z. More
by JacobFos
Employees Worked With
Linda Barrera
June 21, 2012
The sales lady was extremely helpful and answered all our questions. We test drove the car and a demonstration of what the car had to offer was performed. After finalizing all sales Bella was patient enough questions. We test drove the car and a demonstration of what the car had to offer was performed. After finalizing all sales Bella was patient enough to wait the process and guide us to our new vehicle and show us all the features and extras the car entails. Within a few days of the purchase Bella called in to see how the vehicle was and answered and further questions we had. Very helpful. More
by jcorner
June 15, 2012
Sales person was very giving of her time. She went over the operation of the vehicle's features in great detail. The sales manager was forthright and knowledgeable. The finance manager was personable and the operation of the vehicle's features in great detail. The sales manager was forthright and knowledgeable. The finance manager was personable and thorough. More
by tedmandelon
June 13, 2012
Dave was great sales person. Made everything easy to understand and was more than willing to help us understand anything we had questions about. Overall, this dealership really worked with me where I wa understand and was more than willing to help us understand anything we had questions about. Overall, this dealership really worked with me where I was at and what I could afford and I got a great deal for the car I was trading in. More
by cheyen33
June 12, 2012
Thank you for a truly great experience! I will be back when my lease is up to get into another Lexus! Tiffany Rifkin and Bill were a great inspiration! Extremely accommodating! Thank you. when my lease is up to get into another Lexus! Tiffany Rifkin and Bill were a great inspiration! Extremely accommodating! Thank you. More
by BernaErn
June 08, 2012
My purchase was easier and more enjoyable then I could have imagined. Sam Santoso helped make this experience very smooth and I am glad I was able to make the deal with him. have imagined. Sam Santoso helped make this experience very smooth and I am glad I was able to make the deal with him. More
by cathrine33
Employees Worked With
Sam Santoso
