Keyes Lexus
Van Nuys, CA
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1,696 Reviews of Keyes Lexus
Fantastic experience from start to finish! I leased a car with Lexus and then bought it after. Highly recommend this dealership over the others in the LA area. I leased a car with Lexus and then bought it after. Highly recommend this dealership over the others in the LA area. More
My sales associate was knowledgeable and professional. He was able to find me the exact car I wanted. Overall I had a great experience and recommend this dealership! He was able to find me the exact car I wanted. Overall I had a great experience and recommend this dealership! More
Erro Tuttle is a professional, knowledgeable, honest and a courteous employee. His patience and passion for his job is incredible. He provided excellent service. I feel like to come and get the services a courteous employee. His patience and passion for his job is incredible. He provided excellent service. I feel like to come and get the services done with him even it’s driving for me to come 20 plus miles. He is an asset to your company. He gets five stars ⭐️ ⭐️⭐️⭐️⭐️. I am happy with my service. More
I had an amazing car buying experience with Dany and Miles of Keyes Lexus Van Nuys, they were so helpful and informative in every area, their customer service was outstanding. Dany went above and beyond Miles of Keyes Lexus Van Nuys, they were so helpful and informative in every area, their customer service was outstanding. Dany went above and beyond to help me walk out with exactly what I was looking for. I recommend Keyes Lexus to anyone looking to have the best car buying experience. More
my experience with dealership has generally been good. Anthony has made special efforts to explain the service to me and has been very responsive to my questions about the car. I did have one incident whe Anthony has made special efforts to explain the service to me and has been very responsive to my questions about the car. I did have one incident where I came late in the day about what turned out to be a nail in my tire and I was turned away because there was noone who could take 5 minutes to look at my tire. ( 8-10 months ago) Thank God for Costco which discovered the nail and fixed the tire. I have been a client of your dealership for 25 years and have usually received outstanding service. I am especially satisfied with the service advisor Anthony. I own three Lexus cars with members of my family. I did speak to the dealership manager about my tire incident. I did not sense that he truly appreciated my concern about having to drive away with a tire problem. ( I did arrive about 4:40 as I was driving home from work ) I just believe the dealership could have done more, especially in light of the fact I had brought my cars for service 50-70 times over the 25 year period. More
We have been dealing with Keyes Lexus for 3 decades and service has always been terrific. Joe was thoughtful and communicative and resolved the problems with our vehicle efficiently. Thank you service has always been terrific. Joe was thoughtful and communicative and resolved the problems with our vehicle efficiently. Thank you More