Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Quick In n Out Deal Great service. I explained to them what i wanted. They listened and understood. Matt Pruitt, Kaalan Day, and Dominique Ridler Sales were very profess Great service. I explained to them what i wanted. They listened and understood. Matt Pruitt, Kaalan Day, and Dominique Ridler Sales were very professional team. More
Excellent salesman James Kym is very excellent salesman. He helped to decide that I want car And he returned my old car to deler of nissan. I appreciate to Jame Kym, James Kym is very excellent salesman. He helped to decide that I want car And he returned my old car to deler of nissan. I appreciate to Jame Kym, . More
Great Customer Service My experience at Keyes Lexus was exceptional. My salesperson, Jeff Palayan, was a pleasure to work with - he was professional and very helpful at ever My experience at Keyes Lexus was exceptional. My salesperson, Jeff Palayan, was a pleasure to work with - he was professional and very helpful at every step. I have purchased many vehicles in my lifetime and I can truly say that Jeff Palayan was the best sales interaction I have ever experienced. I highly recommend this dealership and Jeff to everyone. They are a great dealership with great employees. More
Outstanding service! Very pleased with the service of the 3 Keyes Lexus representatives that helped me get into my new 2014 Lexus recently. One very happy camper Very pleased with the service of the 3 Keyes Lexus representatives that helped me get into my new 2014 Lexus recently. One very happy camper More
Excellent I am very satisfied . Robert was very helpful . Also young Armenian Maneger was helpful . They give us perfect service. After Russian Oleg fr I am very satisfied . Robert was very helpful . Also young Armenian Maneger was helpful . They give us perfect service. After Russian Oleg from financial department was such a great worker , he treat us very proffecionally . Thanks all of them we are very happy & satisfied . More
Professionalism at its Best I would like to commend MUSAB Kahloon for his professionalism and honesty in dealing with us as a new customer. He was very prompt and knowledgeable o I would like to commend MUSAB Kahloon for his professionalism and honesty in dealing with us as a new customer. He was very prompt and knowledgeable of the product he was selling to us. He never pressured us into buying anything else/more. In fact he tried all his best to accommodate what we want on the model that we bought...Great job Lexus for having him on your team... FYI---I loved his Australian accent---that was the added bonus that sealed the deal :) Also--- I would like to thank Mr. Russell Roshandel for his professionalism and a very pleasant personality. More
Review for Lexus ES350 I am very happy with my new car. Thanks from Ellie Shafiee and the sales person Arin for their help, friendshipness and great customer service. I am very happy with my new car. Thanks from Ellie Shafiee and the sales person Arin for their help, friendshipness and great customer service. More
Rude people here - Beware these guys are very rude and disrespectful. Ben (sales manager) is just a flat out liar. told my wife i was there the first day haggling for a price f these guys are very rude and disrespectful. Ben (sales manager) is just a flat out liar. told my wife i was there the first day haggling for a price for an hour and a half while a was there for only 45 mins tops with the test drive. then told us he did not tell me this and that the first day we talked. sales associate Khristophe know about that deal because we even talked a few times about the deal Ben told me. by the way, Khristophe is genuinely nice guy hands down. 2 days after, we went there to get a CT but asking for a better deal because price he told me that day was so different from the first day (i guess he knew we wanted the car that's why he took advantage). and i guess haggling for a price is normal when you're buying a car knowing how very tricky these car sales people are (nothing wrong about that i know it's their job) and then suddenly told me "i think you shouldn't be buying a Lexus". me and my wife felt insulted. it felt like he was telling us... you don't have the money, go somewhere else you could afford a car. today i called the Ryan (General Manager) because i felt like he should know what kind of people he have but it seems that he does not want to listen that's why i'm here writing this review. we were ready to buy that CT that moment he finally said he cannot go any lower but Ben's last few words made us leave. he was very rude! anyway, we went next door at Mercedes and ended up getting a Bnew C250 coupe that same day. i guess it's not all about the money huh, Ben? Ben, go sell something else on the streets where respect is not needed that much. More
My mom purchased a new2014 Lexus Es350 from here and I was really impressed with the help we got from the sells women Ellie Shafiee the number of reviews on yelp and dealerrater mentionening her name shou was really impressed with the help we got from the sells women Ellie Shafiee the number of reviews on yelp and dealerrater mentionening her name should be destimony enough , but here our experience with her she is very friendly and genuine which made the experience of purchase thing a luxury car in Keyes Lexus a lot less intimidating . My family wa undefence about several cars, and Ellie was incredibly patient as we test drove car after car . Ellie was very genuine in that she told us the best deal option are . She really listen to what we want and did her best to meet our needs . And what really makes the experince for me was that we didn't feel any unnecessary pressure from Ellie to make a decision and decide on a car if in the future I'm in the market for a Lexus I would highly consider returning to Keyes Lexus and working whit Ellie again . More