Keyes Lexus

Fun, polite, no haggling It was a good experience. Gave me what I wanted without any pressure and we polite and fun. Fast and no nonsense. Pleasant. This report is more annoyi It was a good experience. Gave me what I wanted without any pressure and we polite and fun. Fast and no nonsense. Pleasant. This report is more annoying than buying the car!!!! More

Maintenance Service 10-9-17 The service consultant was extremely thorough. She went above and beyond what I expected. She checked the service maintenance history and was very h The service consultant was extremely thorough. She went above and beyond what I expected. She checked the service maintenance history and was very helpful. When she made a visual inspection she noticed that 2 tires were missing the plugs which were installed. She showed me how to use the display button properly, as I thought something was wrong, which was not. She even discussed my front bumper damage with a local repair person and got me a quote to repair. This saved me time. I highly appreciate the extra steps she took to make sure my vehicle was in good shape. She is very diligent in making sure all her customers are updated and taken care of at the expense of taking a proper lunch hour. I made sure I mentioned her excellent service to the on-site Service Manager. I hope her good work is acknowledged. Thank you. More

New Auto purchase Keyes Lexus provided an excellent purchase experience. No stress - we enjoyed the experience and the sales staff and finance department were very prof Keyes Lexus provided an excellent purchase experience. No stress - we enjoyed the experience and the sales staff and finance department were very professional. We will recommend Keyes Lexus! More

From Maryland state It was my first experience to buy car in a distance even I buy cars everyday . Spotless and gorgeous Lexus as explained . Very good experience . Sam d It was my first experience to buy car in a distance even I buy cars everyday . Spotless and gorgeous Lexus as explained . Very good experience . Sam did a lot to finish this deal . More

Dealer called to remind me of 5,000 check-up. I loved the way the my service man sat down with me and explained what I received the last time I brought my car in and what was needed for this servi I loved the way the my service man sat down with me and explained what I received the last time I brought my car in and what was needed for this service. More

Exceptional Stephanie is knowledgeable about my vehicle and addressed my concerns. I also brought in my Toyota Camry for a tire concern and I was assisted right a Stephanie is knowledgeable about my vehicle and addressed my concerns. I also brought in my Toyota Camry for a tire concern and I was assisted right away, treated just like family! Overall a real Lexus experience! More

Smooth and Efficient Our contact Sabrina was very courteous and efficient, she was great to work with and handled the whole process for us. The whole process was handled Our contact Sabrina was very courteous and efficient, she was great to work with and handled the whole process for us. The whole process was handled very professionally, which we appreciated a great deal. More

brakes were grinding Car was serviced in a timely fashion with every effort made to work within my schedule as well! I was given a loner car that was conveniently located Car was serviced in a timely fashion with every effort made to work within my schedule as well! I was given a loner car that was conveniently located at the dealership for easy pick up and drop off! My experience was very pleasant and stress free. More

Lexus Tire Replacement Excellent overall service, all staff professional and pleasant and worked efficiently to provide urgent replacement of a Lexus tire. I also appreciate Excellent overall service, all staff professional and pleasant and worked efficiently to provide urgent replacement of a Lexus tire. I also appreciated the small touch of providing a fresh, cold water bottle in the car when it was picked up, just what I needed. More

Service for my Lexus It was a our first time at Keys Lexus but not last ! It was very good customer service . I will highly recommend this place to all my friends and fami It was a our first time at Keys Lexus but not last ! It was very good customer service . I will highly recommend this place to all my friends and family! Thank you 😊 More