
Keyes Lexus
Van Nuys, CA
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1,710 Reviews of Keyes Lexus
always accommodating Hardly find it difficult to schedule a car maintenance whenever I needed one.Love Bill Horvat specially! The people in the service and customer waitin Hardly find it difficult to schedule a car maintenance whenever I needed one.Love Bill Horvat specially! The people in the service and customer waiting area departments are very welcoming and courteous. More
Organized and Efficient well prepared and speedy, yet I never felt rushed, nor forgotten in the process. I also feel I'm working with pros -- the ones who know more about my well prepared and speedy, yet I never felt rushed, nor forgotten in the process. I also feel I'm working with pros -- the ones who know more about my car than any other shop, and this makes me feel like I'm getting the best service available. More
Placement of ordered seat adjustment lever Stephanie Moretta Hidalgo, service adviser, is primarily the reason for my coming back to Keyes Lexus after a previously bad experience. Waiting time Stephanie Moretta Hidalgo, service adviser, is primarily the reason for my coming back to Keyes Lexus after a previously bad experience. Waiting time was long but she keeps updating us of the status. Friendly and professional, an asset. More
Keyes Lexus makes everything easy. We came for maintenance and as always it is a pleasure to deal with Mike Nazari. However our lease was coming up in a few months. We decided to do a t We came for maintenance and as always it is a pleasure to deal with Mike Nazari. However our lease was coming up in a few months. We decided to do a trade in. Armand and Arthur helped us trade in our 2015 ES Hybrid for a 2017 ES Hybrid. Arman really worked with us to get a deal that we found very good. Arman is really one of the best salesman on the floor. More
Service with a smile Courteous service reps. The service Mgr Alan Pliss is fantastic. Treats you with respect very busy service center so bring your car in as early as Courteous service reps. The service Mgr Alan Pliss is fantastic. Treats you with respect very busy service center so bring your car in as early as possible More
The representative was very professional Everything was timely done. the service to be performed was explained to me, and after the service I was informed of the findings and about future se Everything was timely done. the service to be performed was explained to me, and after the service I was informed of the findings and about future services. More
Always a great experience Your people are all the best. I always enjoy bringing my car in for servicing--love the coffee/cookies, etc., and also the speedy work. Your people are all the best. I always enjoy bringing my car in for servicing--love the coffee/cookies, etc., and also the speedy work. More
Michael Oetzol is the best! Totally trust him. Alan Pliss Wonderful manager. I am a consistent customer of this Keyes Lexus because of Alan and.Michael. Dealership is spotless and friendly and welc Alan Pliss Wonderful manager. I am a consistent customer of this Keyes Lexus because of Alan and.Michael. Dealership is spotless and friendly and welcoming. More
Easy and Great Experience! the best service from the beginning, the best deal in no time with the car i wanted, Pedro did his best and Dominique made the financial part so easy, the best service from the beginning, the best deal in no time with the car i wanted, Pedro did his best and Dominique made the financial part so easy, thank you guys! More
excellent customer service - Stephanie excellent!!! She is extremely knowledgeable about my car and issues, very helpful! Takes care of business, I am very pleased. Will continue to visit Stephanie! She is extremely knowledgeable about my car and issues, very helpful! Takes care of business, I am very pleased. Will continue to visit Stephanie! Thank you More