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Keyes Hyundai

Van Nuys, CA

4.6
1,999 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,999 Reviews of Keyes Hyundai

February 15, 2024

Carlos was an excellent KEYES representative for our 55,000 mile service. Explained every detail of 30 step procedure, took all day but was done on time the next day. Thanks for a friendly and professi More

by drborden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Feb 16, 2024 -

Keyes Hyundai responded

Hi Dr. Borden, thank you for taking the time to share your positive experience with Carlos. We're thrilled to hear that he provided you with excellent service, explaining every detail of the procedure. We appreciate your kind words and hope to serve you again in the future.

February 11, 2024

Worked with Carlos in the Service Department to get routine maintenance done. He offered to consolidate two appointments into the one I was there for, saving me a trip back. He explained the maintena More

by Randall L.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 12, 2024 -

Keyes Hyundai responded

Hi Randall, thank you for your positive feedback! We're glad to hear that Carlos provided you with excellent service and made your visit convenient. Our team is always here to help and answer any questions you may have. We appreciate your support!

February 10, 2024

Assisted me with a blown out tire. Service representative was knowledgeable and took care of my concerns. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriqu
Feb 12, 2024 -

Keyes Hyundai responded

Hi! Thank you for your kind words. We're glad our service representative was able to assist you with your tire and address your concerns. If you have any more questions or need further assistance, feel free to reach out.

February 09, 2024

Service was exceptional. I truly appreciated. I don’t have much more to say, but I can’t get past this page unless I write more. Service was exceptional! More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gabrielyan, Mike Asatryan, Mikey "G" Gutierrez
Feb 12, 2024 -

Keyes Hyundai responded

Hi Karen! Thank you so much for your kind words and 5-star review! We're thrilled to hear that our service was exceptional and that you truly appreciated it. We'll continue to work hard to exceed your expectations. If you have any questions or need further assistance, feel free to reach out.

February 06, 2024

This was my fourth service appointment and the best by far. The entire service team seemed new and actually nice. I have never been happy with this service department until this visit. More

by dlsaphire21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Feb 08, 2024 -

Keyes Hyundai responded

Hi, thank you for your feedback! We're glad to hear that your recent service appointment was a positive experience and that our team provided great service. We appreciate your continued support and look forward to serving you again in the future.

February 03, 2024

Jonathan E the service manager told me exactly what to expect on regarding service for this Recall Campaign (coolant system). Work was completed sooner than expected even though I planned to leave the ca More

by anderb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriqu
Feb 06, 2024 -

Keyes Hyundai responded

Hi, thank you so much for your kind words! We're glad to hear that Jonathan provided clear expectations and that the work was completed sooner than expected. We appreciate your understanding during our construction and are happy that you had a timely service experience. Thank you for choosing Keyes Hyundai!

February 02, 2024

Always a great experience. John Shaw always makes my visit a breeze and keeps me updated throughout the entire service More

by Juarezjoel15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 06, 2024 -

Keyes Hyundai responded

Thank you for the 5-star feedback! We are thrilled to hear that John always makes your visit to Keyes Hyundai a pleasurable experience. We will be sure to pass along your kind words. Drive safe!

February 02, 2024

They did a great job. No complaints. Especially coming from another Hyundai dealer that was incredibly horrendous. I wish I purchased my car from Keyes instead. More

by mleniw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Feb 06, 2024 -

Keyes Hyundai responded

Hi, thank you for choosing Keyes Hyundai! We're thrilled to hear that we exceeded your expectations and provided a great experience. We appreciate your feedback and hope to serve you again in the future.

January 29, 2024

Im very happy with the service and my new car, thank you guys very much More

by Rosaleon.123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakespeare Fernández sales, Rafael Rios sales, Fred in finance , Johnny Bassous, Imraz Hossain, Ivanna Florez, Robert Mai, Steve Chung, Eddie Fefer, Brooke Faber, Richard Martinez, Brian Sobel, Darin Lawrence
Jan 31, 2024 -

Keyes Hyundai responded

Hi Rosaleon, thank you so much for your kind words! We're thrilled to hear that you are happy with our service and your new car. It was a pleasure serving you, and we hope to see you again in the future. Enjoy your new ride!

January 27, 2024

Unethical business practices. Make sure you’re negotiating the price of the car. Not the payments. These dudes inflate the price by including unnecessary items for over 3k. Nitrog More

by GGs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Imraz Hossain, Jason Jhee, Darin Lawrence
Jan 29, 2024 -

Keyes Hyundai responded

Hi, thank you for sharing your concerns with us. We strive to provide transparent and ethical business practices. We apologize for any confusion during the pricing process and appreciate your feedback. We'll take your comments into consideration to improve our customer experience.

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