Keyes Hyundai

Clear, no confusion Jonathan was very clear in explaining everything. Great service department. My car needed more than anticipated, but they were helpful. I will always Jonathan was very clear in explaining everything. Great service department. My car needed more than anticipated, but they were helpful. I will always recommend Keyes Hyundai. Hope that It's enough words. More

Fuel injection cleaning, oil change/filter Wonderful service! I received valuable information about the service that my car could benefit from, as well as honesty about important maintenance th Wonderful service! I received valuable information about the service that my car could benefit from, as well as honesty about important maintenance that my car required. More

SERVICING OF MY CAR KEYES HYUNDAI SERVICE DEPT IS TIMELY AND THE PEOPLE ARE VERY POLITE. I THINK IT'S VERY HOSPITABLE THAT THEY HAVE COMPLIMENTARY BOTTLES OF WATER, FRUI KEYES HYUNDAI SERVICE DEPT IS TIMELY AND THE PEOPLE ARE VERY POLITE. I THINK IT'S VERY HOSPITABLE THAT THEY HAVE COMPLIMENTARY BOTTLES OF WATER, FRUIT, DONUTS, COOKIES AND ANY TYPE OF HOT BEVERAGE YOU CARE FOR. IF FOR ANY REASON YOU NEED TO GET ON THE INTERNET, COMPUTERS ARE ACCESSIBLE IN THE WAITING LOUNGE. More

Always have a great experience here! My rep, Victoria, was amazing! She was super friendly, helpful, courteous, and went above and beyond to help me during my visit! I will definitely be My rep, Victoria, was amazing! She was super friendly, helpful, courteous, and went above and beyond to help me during my visit! I will definitely be scheduling my next appointment with her! More

Great Service My car was ready when promised and Jimmy is really friendly and helpful. Also the customer waiting area is user friendly with coffee, water, etc. My car was ready when promised and Jimmy is really friendly and helpful. Also the customer waiting area is user friendly with coffee, water, etc. More

Purchase of New Car I came in knowing exactly what I wanted. Bobby Hooker took care of me. It was easy. The Hyundai personnel were very approachable and friendly. It help I came in knowing exactly what I wanted. Bobby Hooker took care of me. It was easy. The Hyundai personnel were very approachable and friendly. It helped that I unexpectedly ran into friends also test driving potential new cars at this location. It was a big purchase without any pressure. I also received a very nice follow up and Bobby sorted out a feature for me. I am very pleased with my new car! More

Best Experience Ever! Ruby was so kind, warm, and made me feel as though what I wanted was what I was going to get. She was extremely helpful and made this car purchase the Ruby was so kind, warm, and made me feel as though what I wanted was what I was going to get. She was extremely helpful and made this car purchase the most painless one yet! I am so excited every time I get into my new Santa Fe, all thanks to Ruby! Ruby, you are amazing :) More

Excellent customer service, knowledgeable car technician I received excellent customer service and excellent service by the car technician. Overall, I was extremely pleased with the way I was treated from t I received excellent customer service and excellent service by the car technician. Overall, I was extremely pleased with the way I was treated from the time I made the call for service to the time I picked up my car. Excellent service! More

Outstanding Customer Experience I am not an avid online review writer however, I feel compelled to provide my customer experience at Keyes Hyundai. From the onset, my wife and I wer I am not an avid online review writer however, I feel compelled to provide my customer experience at Keyes Hyundai. From the onset, my wife and I were treated with respect and compassion. On our first visit we arrived 6pm on Sunday evening not knowing exactly what we were looking for and were met in the parking lot by George (Aru). George was very knowledgeable about the product, something we assume all salespeople are which is not always true. We talked about what was important to us in a vehicle and whether we want to buy or lease. Leasing was a new concept to us, having never leased before. George patiently sat with us and explained the details of leasing versus buying. Upon learning from us that we were planning to move shortly (i.e. get pre-approved for a mortgage) George did the unthinkable (I certainly hope this doesn't get him in trouble), he told us to go home and focus on getting situated with our home loan first and then come back to see him. Huh? You see, George is in the relationship building business; he is not there to simply sell you a car, something the other car salespeople should take note of! Fast forward a few weeks, my wife and I decided to postpone our new home purchase and focus on leasing a new vehicle. We spent an entire Saturday shopping at various dealerships. The specific dealerships I will not mention because this review is about George and Keyes Hyundai but we looked at Toyota, Chevrolet, Kia and GMC. We narrowed our decision down to either a Chevrolet Tahoe or Hyundai Santa Fe (I know different classes of vehicles but we had our reasons). On day two of our car shopping torture, we went back to see George at Keyes Hyundai to discuss details on leasing a Santa Fe. Again, we sat with George and at one point Eddie (Fefer) regarding lease details and vehicle options. At no point during the discussion did we feel pressured into anything. As a matter of fact, we left the dealership and actually decided to purchase the Chevrolet Tahoe. This obviously didn’t happen otherwise I would be writing a different review. Let's simply say our customer experience was not same at ANY of the other dealerships we visited. The salespeople and sale managers were all concerned about one thing - selling cars. Granted that is their job but I believe they are missing one simple trait - compassion. In the long run treating people with respect and compassion, you will earn a customer for life. At around 8pm on Sunday evening I went back to Keyes Hyundai for a third time to finalize the deal. George had already left for the evening but came back to see me through the process. In about 45-50 minutes we inked a deal for the lease of a new Hyundai Santa Fe. Brooke (Faber) in finance was fantastic. Again NO PRESSURE to buy or upgrade although we did talk about various options. So now it's after 9pm on Sunday evening and I now have the task of getting two vehicles home (my new leased vehicle and the vehicle I drove to the dealership with). George was waiting for me outside with my new Santa Fe and volunteered to follow me home to drop the vehicle off. Wow...just another example of great customer experience. Thank you George, Eddie and Brooke for making the leasing process painless and truly top notch. I HIGHLY recommend Keyes Hyundai if you are looking for an honest, respectful and compassionate experience, I know my wife and I will be back. More

Satisfied Customer (Service Department) Victoria- is simply Amazing, Knowledgeable, Thorough and was Extremely Attentive to ALL of my needs for service with my 2017 Hyundai Tucson Limited. O Victoria- is simply Amazing, Knowledgeable, Thorough and was Extremely Attentive to ALL of my needs for service with my 2017 Hyundai Tucson Limited. Overall Excellent Customer Service! More