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Keyes Hyundai
Van Nuys, CA
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2,010 Reviews of Keyes Hyundai
Absolutely the best place to buy and get your car serviced Victoria Hovey is a cheerful, polite representative. Intelligent, informative and quick multi-tasker. She answered all my technical mechanical questi Victoria Hovey is a cheerful, polite representative. Intelligent, informative and quick multi-tasker. She answered all my technical mechanical questions and explained all the details that were done to my car. I felt like I was speaking to an old friend. Great customer service. I never felt ignored while she was multitasking. That is so important to a client. All done so professionally with a smile. My visit was very pleasant. I was in and out of there. I highly recommend Victoria Hovey excellent service at 100% top rating. Not only is Hyundai Sonata the best place to service your car but it’s one of the most excellent places to purchase a car ! I love my Hyundai Sonata ! More
John Shaw John always takes great care of us. I even had a problem starting my car last week and he was able to help me over the phone so I didn't have to tow John always takes great care of us. I even had a problem starting my car last week and he was able to help me over the phone so I didn't have to tow the car in. More
Service Great customer service. Car was ready when told it would be. Seems to be running well so far. Ran out of donuts too fast, but like that you offer wat Great customer service. Car was ready when told it would be. Seems to be running well so far. Ran out of donuts too fast, but like that you offer water also. More
Awesome The visit was amazing and worth it! I’m a satisfied customer and I will recommend my friends, family and co-workers. Thanks for everything The visit was amazing and worth it! I’m a satisfied customer and I will recommend my friends, family and co-workers. Thanks for everything More
Very happy customers We negotiated over the phone from a Costco referral, and went in and got the same deal as promised, our second car from Keyes, Manny was very helpful We negotiated over the phone from a Costco referral, and went in and got the same deal as promised, our second car from Keyes, Manny was very helpful and nice. The only problem was the Finance Manager, Lucine, whom we felt was very cold and rude, and refused to even answer our questions. But we would definitely buy a Hyundai at this dealership again. More
Great Sales gal Ruby Chu was a straight shooter. She gave us an incredible deal and they were no glitches. We got everything as promised and she explained the new ca Ruby Chu was a straight shooter. She gave us an incredible deal and they were no glitches. We got everything as promised and she explained the new car totally. In fact, we left our garage opener in the old car we were trading in. She drove it over to us. More
Solid Service I was referred to this dealer via Cotsco and overall it was a very good experience. Sales rep Paul Turner was excellent in reviewing my new Hyundai Io I was referred to this dealer via Cotsco and overall it was a very good experience. Sales rep Paul Turner was excellent in reviewing my new Hyundai Ioniq plug-in. More
Great Service - Friendly I've had nothing but great service. Their drop off/pick up service was quick and easy. Jimmy is always fantastic and goes above and beyond. I've had nothing but great service. Their drop off/pick up service was quick and easy. Jimmy is always fantastic and goes above and beyond. More
7500 mile service Valet pick up was very timely and communication was clear, accurate and frequent. Would recommend this service center. My car was delivered clean and Valet pick up was very timely and communication was clear, accurate and frequent. Would recommend this service center. My car was delivered clean and serviced More
GREAT service from John Shaw I brought in my son's 2007 Santa Fe for a recall notice & oil change. My service advisor, John Shaw, was terrific - friendly, helpful, efficient, not I brought in my son's 2007 Santa Fe for a recall notice & oil change. My service advisor, John Shaw, was terrific - friendly, helpful, efficient, not pushy. I came specifically to this Hyundai dealership because of the very nice help I received from Sonda in the service call center & then was equally pleased to get excellent help from John. Because of this, Keyes will be my first stop when I'm looking for a new 2019 car in a few months. Thank you! More