Keyes Hyundai

GREAT service from John Shaw I brought in my son's 2007 Santa Fe for a recall notice & oil change. My service advisor, John Shaw, was terrific - friendly, helpful, efficient, not I brought in my son's 2007 Santa Fe for a recall notice & oil change. My service advisor, John Shaw, was terrific - friendly, helpful, efficient, not pushy. I came specifically to this Hyundai dealership because of the very nice help I received from Sonda in the service call center & then was equally pleased to get excellent help from John. Because of this, Keyes will be my first stop when I'm looking for a new 2019 car in a few months. Thank you! More

See below After going through many service consultants at Keyes I was fortunate to have John Shaw serve me. I just made an appt and was hoping for the best. G After going through many service consultants at Keyes I was fortunate to have John Shaw serve me. I just made an appt and was hoping for the best. Glad that John greeted me. I recognize that service consultants are evaluated and probably compensated on the amount of business that they generate. I was in for my 30,000 mi. servicing and John showed me the packages. I chose the middle package with an upgrade for cleaning out the braking system at John's recommendation. It made sense to me. Later as I patiently waited (I was waiting for 3+ hrs, ugh!) John came out to suggest I consider an alignment based on putting the car through the testing. I decided to do this as well as John explained that it was prudent and was not related to putting new tires on the car down the road. This also made sense especially since I had a 15% off coupon. I came away from the service experience feeling that John Shaw was not only doing his job for Keyes but at the same time looking out for my best interests. This is the kind of service consultant that gains customer loyalty. I hope he's still with Keyes when I need service again. More

Always good I like taking my Hyundai Sonata to Keyes for service because the quality is top notch. The mechanics do a good job and the service managers are not pu I like taking my Hyundai Sonata to Keyes for service because the quality is top notch. The mechanics do a good job and the service managers are not pushy. More

Good service Oil change took 1.25 hrs as promised. Washed car also. Only 1600 miles since last change, but the manual requires 6 months minimum Should have incl Oil change took 1.25 hrs as promised. Washed car also. Only 1600 miles since last change, but the manual requires 6 months minimum Should have included tire rotation which is included by many providers. This review is so time consuming I almost deleted it. Like, why 25 word minimun? More

EXCELLENT SERVICE!!!! The staff is always kind , courteous and professional!!!!!! I highly recommend Keyes Van Nuys/Hyundai. John Shaw is amazing!!!!! Thank you for the gre The staff is always kind , courteous and professional!!!!!! I highly recommend Keyes Van Nuys/Hyundai. John Shaw is amazing!!!!! Thank you for the great experience!!!! More

Great The vehicle service was thorough and the customer service was impeccable, I would recommend this location for any service now and in the future, keep The vehicle service was thorough and the customer service was impeccable, I would recommend this location for any service now and in the future, keep up the good work, thank you! More

Overall Great Richard at Keyes really made my car buying experience pleasant. While there was more haggling than I was comfortable with, he eventually got me the de Richard at Keyes really made my car buying experience pleasant. While there was more haggling than I was comfortable with, he eventually got me the deal I wanted. Both he and his manager were patient and kind. I will definitely recommend. More

Very friendly staff. Highly recommended. All the staff was great. Greeted right away. They changed my oil and windshield wipers. Car came out looking new. I would definitely return in the fut All the staff was great. Greeted right away. They changed my oil and windshield wipers. Car came out looking new. I would definitely return in the future. More

Excellent Service Excellent service! I had great experience with John Shaw. He is professional, helpful, and knowledgeable. Will keep coming back to this service depa Excellent service! I had great experience with John Shaw. He is professional, helpful, and knowledgeable. Will keep coming back to this service department because of him. More

Excellent Service! Jimmy Molina was my service representative. He was amazing, very nice place for service your vehicles, reliable, and professional services! Jimmy is Jimmy Molina was my service representative. He was amazing, very nice place for service your vehicles, reliable, and professional services! Jimmy is a 5 star service adviser who always makes you feel like family! More