Keyes Hyundai

Everyone at Keys Hyundai Van Nuys was very friendly and helpful and my car was waiting for me when I came to pick it up helpful and my car was waiting for me when I came to pick it up More

Super efficient and loved getting the annual warranty covered check up. Nothing beats "no cost" today and friendly staff (Carlos) to handle it. covered check up. Nothing beats "no cost" today and friendly staff (Carlos) to handle it. More

I was there to do the service but John Shaw let me wait more than 20minutes doing nothing. The lady was helping me first and she told me to wait for John and I heard they are talking about mileage and John more than 20minutes doing nothing. The lady was helping me first and she told me to wait for John and I heard they are talking about mileage and John told her we can not do it so I told her lady that it shows maintenance come up on screen and she told me to wait so John will help me after he is done is other customer. I was keep waiting until he comes but I show him in his office in while and not helping me so I got off from car and asked him why you are helping and he raised up his voice and telling me that I told you we can't so I told him that lady told me to wait. If that was the case then he should come up to me and explain why and do not wait so I would not waist my time. He was very rude and it is my first time that the dealership service dept. was that rude and raise voice to customer. "John Shaw" is not the person to serve customer. Very bad attitude. Because of him I ruined my day and also I will never buy the car at this dealer. More

Great service! Love my 2020 Hyundai Elantra and will continue to purchase Hyundais in the future. Love my 2020 Hyundai Elantra and will continue to purchase Hyundais in the future. More

Very pleasant with the experience they are always very helpful and respectful, i always recommend this shop helpful and respectful, i always recommend this shop More

Excellent service! Willie is professional and attentive and made the experience pleasant and efficient. Thank you! Willie is professional and attentive and made the experience pleasant and efficient. Thank you! More

Service was great. Tech's are professional and gave me a very accurate estimate of how long my wait would be. Tech's are professional and gave me a very accurate estimate of how long my wait would be. More

Needed checkup plus new battery. Busy & rainy day. You took care of me. Thank you! Busy & rainy day. You took care of me. Thank you! More

I've always experienced excellent service at Keyes Hyundai. Especially from John Shaw. They keep my 2008 Accent running like new! Hyundai. Especially from John Shaw. They keep my 2008 Accent running like new! More

Outstanding service from my first call. Buying a care can be overwhelming. My first contact was with Jonathan, I knew what I wanted, he had it on order and in 20 min I was able to reserv Buying a care can be overwhelming. My first contact was with Jonathan, I knew what I wanted, he had it on order and in 20 min I was able to reserve the car. He kept me updated on its delivery. Several weeks later it was in. Miles made the delivery to me as Jonathan was out that day. The purchase and delivery walk thru were excellent. I purchased a new Palisade and I love it. More