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Keyes Hyundai

Van Nuys, CA

4.6
1,999 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,999 Reviews of Keyes Hyundai

March 15, 2023

Courteous and fairly efficient. I still feel that when you're the FIRST appt. of the day, an HOUR & 45 min. is WAY TOO long for a standard Oil Change, inspection, and Tire rotation. More

by MrKevinE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
Mar 16, 2023 -

Keyes Hyundai responded

We appreciate the feedback. It means a lot. We will share this with the team!

March 05, 2023

Hyundai is a super accommodating and helpful dealership. All of the employees are friendly and always there to help. More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Garcia , Ruby Chu
Mar 07, 2023 -

Keyes Hyundai responded

Glad to learn your experience was a positive one. We look forward to serving you again!

March 04, 2023

We bought 2 cars from you in the past year. Your service department has been excellent. Both Carlos and John Shaw were wonderful to work with More

by Slamon4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, John Shaw
Mar 06, 2023 -

Keyes Hyundai responded

That's awesome to hear, Slamon4! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

February 19, 2023

The Service Department was easy to find. John Shaw was professional, skilled and pleasant to work with. Cassandra on the landing was exceptional also!! The service was completed in a reas More

by rdavis55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 21, 2023 -

Keyes Hyundai responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

February 13, 2023

Excellent job! Good customer service. The employees are very accommodating, very helpful and friendly. I like the way they treat the customers very nice. More

by Malay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
Feb 14, 2023 -

Keyes Hyundai responded

We really appreciate the kind words about our team, Malay! Thank you for your business and we look forward to your next visit with us.

February 09, 2023

My first scheduled maintenance for my new Kona EV was great! Carlos made sure I understood what would be looked at and answered questions I had about my new vehicle. The wait time was reasonable and with More

by scottstev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Feb 10, 2023 -

Keyes Hyundai responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

February 05, 2023

Willie was very good. He was clear about everything and made it a simple and easy experience. More

by mbokeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Sandoval
Feb 06, 2023 -

Keyes Hyundai responded

Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We will share this with the team!

February 03, 2023

from making an appointment by phone to pulling up at 945 for my 10 am service, 2/1/23 all employees were courteous, efficient and knowledgeable. My service advisor Willie Burr took great care of me and I wa More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burr 5 star
Feb 06, 2023 -

Keyes Hyundai responded

Max, This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

February 01, 2023

It was great, we had hot chocolate, then turned on a movie using the free wi-fi! we had a 3-4 hour wait but it almost felt like 30 minutes! More

by C-Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burr
Feb 02, 2023 -

Keyes Hyundai responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

January 31, 2023

Easy and fast turn in at appointment time. Service was excellent and as requested. Service staff was friendly and courteous. More

by Studiotecd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
Feb 02, 2023 -

Keyes Hyundai responded

Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

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