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Key Ford of Rockland - Service Center

Thomaston, ME

4.2
174 Reviews

174 Reviews of Key Ford of Rockland - Service Center

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January 11, 2025

appreciated the prompt and excellent service received on my yearly inspection and checkup of my 2020 Ford Rangr Pickup on 1/8/2025 More

by RLARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Key Ford of Rockland responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 15, 2025 -

RLARSON responded

Tahanks for the followup

January 10, 2025

Very professional dealership with friendly and helpful employees. Key Ford has proven to be easy and simple to work with for both a recent vehicle purchase and servicing of other vehicles. More

by MRCHAPMAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

First time to Key Ford. Heat not working on passenger side. Figured needed to be fixed by a professional. Good time to try Key. Was very impressed with how they handled the j More

by wayne.r.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the first tech’s name or the gentleman that brought the car to me but both were top notch
December 21, 2024

Excellent customer service. Was able to rectify issue with tire. Plus recalibrated tire pressure settings. More

by LOGCBN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Calab was excellent in explaining to me why my car failed inspection and his customer service was outstanding. More

by richard.mayo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

The service is really fast and convenient, everyone was nice and kund. Good service indeed! More

by devilla.vanessa@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Prompt service. Caleb also submitted everything for my ford rebate and assisted with my military discount. More

by JERRADROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I have been happy how I have been treated after purchasing my vehicle last March. Thank you. More

by jgconlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Very excellent personality, listens greatly, and what I think is great that he talks so naturally like a friend ,gave some of himself after I asked him about his mom. I guess very open smiling, happy. Tha More

by shilsannnoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Was notified of recall , was able to get it done thanks for the timely service More

by donaldlitz42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.