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Key Ford of Rockland - Service Center

Thomaston, ME

4.2
173 Reviews

173 Reviews of Key Ford of Rockland - Service Center

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March 30, 2025

Great overall, the team was polite, speedy and explained the service well. The oil change was cheaper than expected and I feel they did a quality job checking the car over! More

by JHallock34
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Wight
March 23, 2025

Took my explorer in and figured out the issue with my seat belt and the next day called and my part was in ..fixed with in a few days ..Service was great.. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great customer service as always. Car was taken right on time. Friendly staff and clean waiting area after looking at amazing prices on new(er) vehicles on the lot More

by JOSHUALEMOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

It was great! Parts and service did a fantastic job! Will definitely come back. Thank You! More

by cgamage
Recommend Dealer
Yes
Employees Worked With
Chris Gamage
March 02, 2025

I received the best deal on tires in Knox County. Installed and aligned for way least then tire chain stores! More

by CGAMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

My grandson works at Key Ford in Thomaston and he takes care of my everything for me. More

by wayne.merrifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrifield
February 27, 2025

Great customer service Knowledgeable , responsive, Courteous, respectful, kind, communicates, helpful, 1234, 1234, xxxxx,xxxx,xxxx More

by Bobbierose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Great place, nice people. A little pricey but they gotta eat. The online scheduling is perfect. More

by propellerhead75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

People are willing to take ownership of the situation and are pleasant. Caleb was very helpful More

by BOWMANJEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Excellent experience, very knowledgeable Parts and Service team. Technician verified my concern and the Advisor informed me of their findings and answered all of my questions. Will definitely be back! More

by CGAMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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