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Key Ford of Rockland

Thomaston, ME

4.5
317 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 317 reviews

February 09, 2025

I couldn't thank Key Ford of Rockland enough for selling one of their vehicles that has been sitting on the lot for some time. Claire went above and beyond with preparations for my potential vehicle and get More

by Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Eugley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Appreciated the service from all folks at Key Ford in Rockland, ME. Very fortunate to have found a slightly used Hybrid vehicle there after weeks of searching. Highly recommend Lucas, salesperson at t More

by Rog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie, Sales Mgr; Tyler Patterson, Finance
February 03, 2025

Very kind helpful respectful and willing to help with all smiles. Couldn't have asked for a better dealership. More

by KITTENBLONDIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I took my wife's car in for a noise in front end,they said it was trailing arm bushings and lateral links in rear end.I then took the car to another garage and told them to check it out,they said the rea More

by popps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marie Forbes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Key Ford of Rockland responded

Good afternoon, We would like the opportunity to discuss and review this with you . Although noises can be difficult to find, we did find some failed components in the rear suspension that can cause safety issues. We would like to show you what we found, whether you have repairs done here or not. My name is Jesse, I am the service manager of the dealership. I can be reached at (207) 594-4466 or JHallock@keyauto.com. We appreciate the feedback and value your business.

February 02, 2025

My first experience at Key Ford and was pleasant and I will bring my 2 Fords there for service! More

by BOBANDDIANE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Everyone was wonderful. The salesman “Ace” was great. He walked me through every step and helped me decide. Marie and Tyler Patterson too More

by azwickfish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aristeo "Ace" Vasques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie and Tyler patterson
January 22, 2025

My service was great. They completed my service in a very timely manner. I will certainly go back again. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Needed truck returned same day. .no call..picked up shortly b4 closing..not good service More

by s42684268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

appreciated the prompt and excellent service received on my yearly inspection and checkup of my 2020 Ford Rangr Pickup on 1/8/2025 More

by RLARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Key Ford of Rockland responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 15, 2025 -

RLARSON responded

Tahanks for the followup

January 10, 2025

Very professional dealership with friendly and helpful employees. Key Ford has proven to be easy and simple to work with for both a recent vehicle purchase and servicing of other vehicles. More

by MRCHAPMAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.