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Key Ford of Rockland
Thomaston, ME
272 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 272 reviews
July 20, 2024
Easily the best dealer/ buying experience I've ever had by far, down to the communication, negotiation, and willingness to work out a great deal. 10/10 by far, down to the communication, negotiation, and willingness to work out a great deal. 10/10 More
by jarrettblackwell12
Verified Customer
July 18, 2024
We came here specifically because we bought here in the past and they were amazing at finding what I was looking for in short time span so I could get into a new car in short order. Again we had a time cr past and they were amazing at finding what I was looking for in short time span so I could get into a new car in short order. Again we had a time crunch for a new ride. This dealership did amazing helping us choose a vehicle that was what we needed, gave us space to talk together, stayed in budget, and then helped us find exactly what we wanted in 1 day! More
by lunardragon
Employees Worked With
Other Employees :
Evan Yandell, Mike Moody, Ryan Derby
July 15, 2024
Nice dealership that worked with me even though they were caught in the software hacking issues. Noah was a pleasure to work with. Not pushy, and if he did not know an answer, he found it caught in the software hacking issues. Noah was a pleasure to work with. Not pushy, and if he did not know an answer, he found it More
by bhallappleton
July 04, 2024
Bought a used car from them, they didn't do an inspection on the car until the day I went to pick it up and they discovered issues that needed repair. Had to get a loaner, then communication breakdowns. They on the car until the day I went to pick it up and they discovered issues that needed repair. Had to get a loaner, then communication breakdowns. They did do the repairs that needed doing, but wasn't a smooth car purchase by any stretch. More
by mrintahoe
Employees Worked With
June 27, 2024
Was told to let them know about any issues once I drove the car pointed out a few and followed up with a second email a month later still have had nothing but promises almost two months later and no appoi the car pointed out a few and followed up with a second email a month later still have had nothing but promises almost two months later and no appointment yet ? More
by ED.KENISTON
Employees Worked With
Other Employees :
Whomever the finance guy was he told us he was leaving but every third word was the f bomb
June 21, 2024
You can’t say enough about how great they are. From the day I got my Bronco they have been great. I never worry. From the day I got my Bronco they have been great. I never worry. More
by jcorrado
June 20, 2024
Courteousness and good communication . Long wait for the build but once it arrived it was a very quick process Long wait for the build but once it arrived it was a very quick process More
by fuzzrnp
June 18, 2024
Did not work with EvanYandell beyond some initial emails, but Ryan and Tyler were fantastic. Low pressure, helpful, quick to respond, fair on my trade. Top notch. but Ryan and Tyler were fantastic. Low pressure, helpful, quick to respond, fair on my trade. Top notch. More
by Jeff
June 18, 2024
Very nice and professional. They listened to my complaints and understood I'm not the best with technology They listened to my complaints and understood I'm not the best with technology More
by kristen2578
Employees Worked With
