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Key Ford of Rockland

Thomaston, ME

4.5
293 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 293 reviews

February 02, 2025

My first experience at Key Ford and was pleasant and I will bring my 2 Fords there for service! More

by BOBANDDIANE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Everyone was wonderful. The salesman “Ace” was great. He walked me through every step and helped me decide. Marie and Tyler Patterson too More

by azwickfish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aristeo "Ace" Vasques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie and Tyler patterson
January 22, 2025

My service was great. They completed my service in a very timely manner. I will certainly go back again. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Needed truck returned same day. .no call..picked up shortly b4 closing..not good service More

by s42684268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

appreciated the prompt and excellent service received on my yearly inspection and checkup of my 2020 Ford Rangr Pickup on 1/8/2025 More

by RLARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Key Ford of Rockland responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 15, 2025 -

RLARSON responded

Tahanks for the followup

January 10, 2025

Very professional dealership with friendly and helpful employees. Key Ford has proven to be easy and simple to work with for both a recent vehicle purchase and servicing of other vehicles. More

by MRCHAPMAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

The salesperson was great - no pressure. I was delighted to find the type of car that I was looking for that fit into my budget. The salesperson took time to show me many of the features a More

by carneymcrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Ace" Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Super Job all around. Had the truck I wanted and got me a deal I could work with. Thank you Marie. More

by jssprowl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

First time to Key Ford. Heat not working on passenger side. Figured needed to be fixed by a professional. Good time to try Key. Was very impressed with how they handled the j More

by wayne.r.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the first tech’s name or the gentleman that brought the car to me but both were top notch
December 28, 2024

Claire is an excellent sales person and a great representation for your company. It was a pleasure working with her. I feel I was treated fairly and respectfully, I got a great price for my trade-i More

by PAMIKE305
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Claire Eugley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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